Mark Alvarez | Page 5

I will never took my car to Arlington service again. Arlington Toyota is the worst place to have your car service!!! I had an appointment for oil change on July 9, 2018 @ 1:30pm. When I got their there Arlington Toyota is the worst place to have your car service!!! I had an appointment for oil change on July 9, 2018 @ 1:30pm. When I got their there was a line that took about 10 minutes before they took my car. I decide to take shuttle to the regency mall. Around 1:50pm a lady at the shuttle services took me to regency mall which is about 5min drive form Arlington. I told the lady that bought me to the mall to pick me up in 30 minutes because I was just grabbing something to eat.She told me she has my number and she will called me when she comes to pick me up. An hour later i called customer service to tell her that i am ready to be back but nobody comes.30 minutes later i called again to have somebody come and pick me back to Arlington. I called again after an hour they told me they are contacting the wrong number. I am not sure whether they are telling the truth because whenever i called they took my phone number. I spoke to Thomas several times but he will tell me they are on their way, is too much traffic. I called Christ 3x without respond. To cut the story short i called Uber at 5pm and they are there in 5 minutes. I paid for my service and took my car. When I got home around 5:45pm, I got a phone call from Arlington telling me that they here to pick me up from the mall the drop me 3 hours ago. What a shame! More

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Arlington Toyota Great experience at Arlington Toyota! Sylvia was the best with helping me find the perfect car I needed. All of the staff was friendly and I was in an Great experience at Arlington Toyota! Sylvia was the best with helping me find the perfect car I needed. All of the staff was friendly and I was in and out in no time. More

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Phenomenal Bought my first car and the experience was amazing. Nice hospitality and wonderful food. GlAd I was able to go in and come out in such a quick time. Bought my first car and the experience was amazing. Nice hospitality and wonderful food. GlAd I was able to go in and come out in such a quick time. More

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Excellent MARK ALVAREZ made thing go smoothly. He negotiated a fair deal. He was very accommodating and made the paperwork easy. I would definitely recommend MARK ALVAREZ made thing go smoothly. He negotiated a fair deal. He was very accommodating and made the paperwork easy. I would definitely recommend him and this dealership. More

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Mark Alverez did a super job very efficient and honest. Mark Alverez did a super job and handled my case very efficiently and professionally. I would highly recommend Mark if you are looking to trade or sel Mark Alverez did a super job and handled my case very efficiently and professionally. I would highly recommend Mark if you are looking to trade or sell your existing vehicle. More

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Sold a car Experience was easy and friendly. It was quick and easy to sell my vehicle mosh I could have gotten more for a vehicle, but that's the name of the gam Experience was easy and friendly. It was quick and easy to sell my vehicle mosh I could have gotten more for a vehicle, but that's the name of the game when you sell to a dealer and not private party. More

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Great Very helpful and for of useful information. He help get me the best deal I could and wasn't pushy. I would recommend this dealership to people. Very helpful and for of useful information. He help get me the best deal I could and wasn't pushy. I would recommend this dealership to people. More

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Slow in receiving my check. My experience was good on all accounts except one. It took about five days to get my check after I sold my truck to them. Some one did not do this or My experience was good on all accounts except one. It took about five days to get my check after I sold my truck to them. Some one did not do this or that, Cannot get your check to you until Monday because the person is off on the weekends blah, blah. Because of this delay I missed out on an opportunity that was time sensitive. Not happy at all with them. I will not go back. More

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Excellent customer service! I stopped by Arlington Toyota and dealt with Mark. The customer service was excellent and he gave me a great deal. This is my second experience with A I stopped by Arlington Toyota and dealt with Mark. The customer service was excellent and he gave me a great deal. This is my second experience with Arlington and both times I have been pleasantly surprised. They don't just talk about the customer experience, they show it. More

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Exceeded my expectations Excellent team of people at this dealership. I worked we a new car sales rep. A month later I worked withe a used car buyer to sell a truck. I visited Excellent team of people at this dealership. I worked we a new car sales rep. A month later I worked withe a used car buyer to sell a truck. I visited the service center for help purchasing a cargo mat. All three people I worked with were excellent. More

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