Marissa Leach | Page 24

We found Susan Coolen to be very pleasant to work with, to the point where despite receiving a slightly better deal with another dealership, we opted to work with Susan. She is pleasant, knowledgeable, ab to the point where despite receiving a slightly better deal with another dealership, we opted to work with Susan. She is pleasant, knowledgeable, able to answer our questions, and does what she says she is going to do without being overly bearing. We will be recommending Susan to our colleagues who are in the market for a Subaru. Our interactions with other members in the same dealership were equally pleasant, although we did not spend as much time with them as we did with Susan. More

by John & Cathy Verified Customer Verified Customer

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Annapolis Subaru has very competitive pricing in their initial sales pricing. If you are a person who doesn’t want to negotiate, you will get a reasonable deal. If you are a negotiator and willing to pr initial sales pricing. If you are a person who doesn’t want to negotiate, you will get a reasonable deal. If you are a negotiator and willing to price shop other dealers, there is a little more discount to be had if you’re willing to work for it. More

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Christopher was very friendly, helpful and knowledgeable. We test drove a few cars so I could make an informed decision. The whole process as relatively quick and painless. I enjoyed working with him. We test drove a few cars so I could make an informed decision. The whole process as relatively quick and painless. I enjoyed working with him. More

by she103 Verified Customer Verified Customer

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I liked this dealership including the sale and finance department. Very disappointed with the trade in value of my 2016 Subaru Outback. Seemed like it was a non-negotiable item and I should have walked department. Very disappointed with the trade in value of my 2016 Subaru Outback. Seemed like it was a non-negotiable item and I should have walked away at that point…. More

by mageerob Verified Customer Verified Customer

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Got to meet the General Manager Billy Sadtler. Both Susan Coolen and Marissa Leach were outstanding in answering all of our questions and addressing any concerns. We appreciated the open and frien Both Susan Coolen and Marissa Leach were outstanding in answering all of our questions and addressing any concerns. We appreciated the open and friendly atmosphere and quick and seamless process of buying a new car. It was certainly worth the drive from La Plata to Annapolis Subaru to get that quality of service. More

by Rick M Verified Customer Verified Customer

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It is always a great experience buying here. Susan makes the process easy and pain free! Marissa and Andre were great to work with as well! Susan makes the process easy and pain free! Marissa and Andre were great to work with as well! More

by lbonsal22 Verified Customer Verified Customer

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Return customer, good service respectful of requests and answered any and all questions. Will come back for my families next car in the future! answered any and all questions. Will come back for my families next car in the future! More

by Stephen Kiyota Verified Customer Verified Customer

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Susan was wonderful. Andre was exceptional. Marisa was a pleasure. Everyone was just great. Nothing but praise. Best of all, they sent a driver all the way to Baltim Andre was exceptional. Marisa was a pleasure. Everyone was just great. Nothing but praise. Best of all, they sent a driver all the way to Baltimore to pick me. They saved me almost 4 hours on public transportation (that I’d have had to ride to get to them.) Great experience and great group! :-) More

by jhenrycreates Verified Customer Verified Customer

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First Subaru purchase! We have had the same brand of vehicles for many years. The upgrades, quality and safety features of the Subaru brands are simply unmatched, so we mad We have had the same brand of vehicles for many years. The upgrades, quality and safety features of the Subaru brands are simply unmatched, so we made the change. AND unmatched is the quality of the experience at this dealership. They care deeply about the customer experience and their community. From the SPCA, to the Chesapeake Bay Foundation, to Anne Arundel County CASA for Children and the Share the Love program, Annapolis Subaru sets the bar very high. Glad to be a new member of the Subaru Family! Thank you! More

by mphowe Verified Customer Verified Customer

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Very happy with Annapolis Subaru. Ellie Markham is a Rockstar on the sales floor and an excellent communicator. Daryl is a talented problem solver. On our first visit, we found the ri Ellie Markham is a Rockstar on the sales floor and an excellent communicator. Daryl is a talented problem solver. On our first visit, we found the right model, but not the right color. Daryl located and transported our preferred color to the lot the within a day. Great teamwork. More

by dagwood Verified Customer Verified Customer

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