Mariah Trejo

This is an unfortunate experience but one I am going to share. I traded my Land Cruiser for a new 2026 Lexus RX 350 with Luxury Package as I was looking to celebrate. Lexus is promoted as a luxury brand share. I traded my Land Cruiser for a new 2026 Lexus RX 350 with Luxury Package as I was looking to celebrate. Lexus is promoted as a luxury brand and experience. Known for their precision and comfort in their rides. My experience since the drive home has not reflected that portrait. I have brought the vehicle back now three times to the service department to fix a rattling/ticking sound in the driver's area. One time I even left the vehicle for a week. The service department says they are unable to duplicate and unable to fix it. What is maddening about this process is I have sent multiple videos of the issue and explained the occurrence. The service representative acknowledges they hear the sound in the video but alas no fix. Basically I have taken a lot of time to document the issue with no fix. I have asked for a resolution from this dealership’s management but they want me to eat the loss to get into another vehicle. This is not how a higher-end manufacturer or dealership should handle the customer experience and my time spent should factor into their calculus. More

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I had an excellent experience with Earnhardt Lexus. Mariah did a great job walking me through the purchase process. Ernhardt is very professional and I would work with them again. Thank you! Mariah did a great job walking me through the purchase process. Ernhardt is very professional and I would work with them again. Thank you! More

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Sales associate, Mariah Trejo was one of the best car sales individuals we have worked with - after purchasing many Lexus vehicles. She was knowledgeable, and helpful in dealing with our purchase objecti sales individuals we have worked with - after purchasing many Lexus vehicles. She was knowledgeable, and helpful in dealing with our purchase objectives before and after the sale. More

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Amazing communication, considering I purchased my wife's dream LC 500 Convertible from Orlando FL dream LC 500 Convertible from Orlando FL More

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Mariah made our transaction seamless and easy from start to finish. We drove a total of 600 miles round trip to purchase our new Lexus and was worth it! Mariah is professional and answered all of our questi to finish. We drove a total of 600 miles round trip to purchase our new Lexus and was worth it! Mariah is professional and answered all of our questions from the moment we inquired online to the time we drove off the dealer lot. We would definitely recommend this dealership and Mariah to all friends and family! More

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Always great customer service, all the staff are friendly and they go the extra mile! and they go the extra mile! More

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Mariah and the team took care of us. Professional, attentive, and friendly. It was a quick process. Thanks again! Professional, attentive, and friendly. It was a quick process. Thanks again! More

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I will gladly recommend the sales person Mariah Trejo to friends and family in the future, knowing they will be in great hands with Mariah and the rest of the dealership team. My encounter with Earnhardt L friends and family in the future, knowing they will be in great hands with Mariah and the rest of the dealership team. My encounter with Earnhardt Lexus was exceptional and excellent! Thank you again for a wonderful experience, and please extend my gratitude to Mariah Trejo for her exemplary service! Sunnie More

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Had a great experience purchasing a used Lexus. The sales person, Mariah, was very helpful - answered all my questions, no pressure at all, and very accommodating. She came in on her day off to fin The sales person, Mariah, was very helpful - answered all my questions, no pressure at all, and very accommodating. She came in on her day off to finalize the paperwork and walk me through all the features of the car. Same positive experience with financing - secured me a better rate than I had gotten pre-qualifying with my credit union and walked me through service contract options, but never pushy. And it all went much faster than I would expect. All in all, a great experience. More

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Very professional, great experience. Persistent but not pushy. Ended up getting everything we wanted at a great price. The wife loves the LX and we would highly recommend this dealership Persistent but not pushy. Ended up getting everything we wanted at a great price. The wife loves the LX and we would highly recommend this dealership to anyone who wants to be treated well. Mariah was awesome to deal with as was the entire staff we dealt with. More

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