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Maria Santoro

Overview Reviews (516) Inventory (125)

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Maria Santoro

Maria Santoro | Page 22

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9

516 Reviews

Overview Reviews (516) Inventory (125)

Dealership Experience

10 yrs, 6 mos

4.9

516 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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516 Reviews of Maria Santoro

July 05, 2022

Dealership Rating

Employee Rating

The service staff is extremely professional and courteous and they provide you timely updates concerning your car. The service is excellent! and they provide you timely updates concerning your car. The service is excellent! More

by VAL12RIE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo

Jul 05, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

July 04, 2022

Dealership Rating

Employee Rating

They are kind and so professional. I always receive prompt, friendly, efficient service I was really satisfied I always receive prompt, friendly, efficient service I was really satisfied More

by edwinramos4

Verified Customer

Recommend Dealer

Yes

Jul 05, 2022 -

Rallye Lexus responded

Thank you so much for your support, and for trusting us with your business. We appreciate your feedback and we look forward to seeing you next time! - The team here at Rallye Lexus

July 04, 2022

Dealership Rating

Employee Rating

They are kind and so professional. And the service was completed fast. I was really satisfied. And the service was completed fast. I was really satisfied. More

by HOONCOOL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul Ok , Andy Hyun

Jul 05, 2022 -

Rallye Lexus responded

We are delighted to read your positive rating and review! Thanks so much for the feedback - our team here at Rallye Lexus appreciates your support and business!

June 26, 2022

Dealership Rating

Employee Rating

Had services done and went smoothly and people were Gracious and cordial couldn’t ask for a better experience Gracious and cordial couldn’t ask for a better experience More

by ROMACGEE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 27, 2022 -

Rallye Lexus responded

Thank you for this excellent review and rating. We appreciate you trusting us with your vehicle here at Rallye Lexus!

June 23, 2022

Dealership Rating

Employee Rating

Excellent customer service. Joanna Oates is always knowledgeable and friendly and always keeps me informed. Joanna Oates is always knowledgeable and friendly and always keeps me informed. More

by jtartaglione

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Pamela PaLasciano

Jun 23, 2022 -

Rallye Lexus responded

Thanks for taking the time to leave a review! We're delighted Joanna has consistently provided warm, informative, and communicative assistance that's shaped your positive Rallye Lexus experience. Until next time!

Jun 23, 2022 -

jtartaglione responded

My Email Address is: jt1248@optonline.net

June 15, 2022

Dealership Rating

Employee Rating

Very good customer service. The staff is always trying to help. Excellent environment and friendly atmosphere The staff is always trying to help. Excellent environment and friendly atmosphere More

by AARONSHA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo

Jun 15, 2022 -

Rallye Lexus responded

Aaron, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

Jun 15, 2022 -

AARONSHA responded

You welcome. See you soon.

June 09, 2022

Dealership Rating

Employee Rating

Maria was very nice to work with. Very nice and covered everything I needed. The waiting areas are nice. With the warm weather you now can sit outside. The work was done right the fir Very nice and covered everything I needed. The waiting areas are nice. With the warm weather you now can sit outside. The work was done right the first time. More

by RB1156@AOL.COM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 09, 2022 -

Rallye Lexus responded

We are so happy to hear that Maria and the team gave you a five-star experience! Thank you for choosing Rallye Lexus and for sharing your feedback. We hope to welcome you back for your future service needs!

May 22, 2022

Dealership Rating

Employee Rating

Dealership always provide the utmost best customer service. Always have a valued an positive experience. No issue and complaints. service. Always have a valued an positive experience. No issue and complaints. More

by STANLEY138

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 23, 2022 -

Rallye Lexus responded

Stanley, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

May 17, 2022

Dealership Rating

Employee Rating

Normally my experience here is top rate but this last time it did not live up to previous times. time it did not live up to previous times. More

by SRAM923

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 25, 2022 -

Rallye Lexus responded

I'm sorry to hear that your recent visit with us was a disappointment. Customer feedback helps us improve, so I'm wondering if you would be willing to share further details about what happened here. Please consider giving me a call. Thank you, Pam Palasciano - Service Manager - 516-629-7646

May 15, 2022

Dealership Rating

Employee Rating

Good dealership where they take good care of your car. They don’t make you wait too long They don’t make you wait too long More

by HS3057

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo

May 16, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

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