Margie Davis | Page 9

After dealing with those bozos over at Staten Island Nissan I was little reluctant about dealing with another car dealership on Staten Island. I finally got up the nerve and called Margie to set up an a Nissan I was little reluctant about dealing with another car dealership on Staten Island. I finally got up the nerve and called Margie to set up an appointment(after canceling previous appointments) to come in. I entered the dealership and asked for Margie, Margie came out, greeted me warmly, introduced herself and told me she someone would be out to help me momentarily. A few minutes later, here comes Steven Conti, I liked him instantly. His easy manner put me at ease right away.I told him I was interested in leasing a Ford Explorer, he then proceeded to explain to me the difference between the different models. We then went outside, looked at different vehicles, i looked at several before I decided on the one I wanted. I went for a test drive and I was hooked!! We went back inside, so I could fill out the paperwork. Now here comes the hard part, waiting for the approval. The longer it took the more nervous I was getting but I played it cool. Joe Bogigian came over to me and introduced himself and assured me everything would be okay, I am still waiting and then Stephen Riccardone, introduces himself and informs me he's the Finance Manager. I thought to myself uh-oh this can't be good. He explained to me he was still waiting for the bank approval. I wanted to jump out of my skin, but I remained cool. Finally the news I had been waiting for I was approved. I felt jumping up and clicking my heels but of course I didn't. I drove there in a 1998 Ford Explorer and was driving out in a 2014!!! To Margje, Stephen R, Steven C and Joe B, thanks for the outstanding customer service!!! You were all great..Dana Ford Rocks!!! More

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Shaunna and Juan and the rest of the team are excellent. As I was coming to the end of my prior lease; they made sure that I felt comfortable with the transition out of my much loved vehicle. I love my new As I was coming to the end of my prior lease; they made sure that I felt comfortable with the transition out of my much loved vehicle. I love my new vehicle even more in just a few short days. The experience I have at this dealership is alway excellent. I highly recommend them to anyone in the market for a new car! More

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My wife and I are from CT, (115 miles away). We had been looking for a used BMW x3 and located one at Dana on the internet. My initial contact was w/ Margie via email who was very helpful in answering my ma looking for a used BMW x3 and located one at Dana on the internet. My initial contact was w/ Margie via email who was very helpful in answering my many questions and concerns being that there was a bit of a distance between us. Feeling comfortable we made an appointment. We arrived and were met by Margie and then introduced to Richard who showed us the car. After we test drove the vehicle my wife was not convinced this was a car for her. (note: this car was exceptional as advertised). Since we were there we decided to look at a CPO Ford Edge. She drove a base model SE and loved it, from there we asked to see more w/ AWD and feature upgrades which Richard did without hesitation. Richard was curtious and respectful to our needs during this process. We finally decided on a CPO 2010 SEL AWD w/ 14,500 miles, (this car was exceptional as well). During the above process we were introduced to Tony and Nouri to work out an agreement. As we pursued options on a few differant vehicles up until our final decision they were both 100% professional and helpful. They essentially bent over backwards to find us a deal that worked. At no time did we feel pressured into anything. Everyone at Dana was completely understanding of the time it took between vehicles for us to talk things over w/ each other and weight all options. For everyone that assisted us during our visit to Dana we would rate all of you as a 5 star plus!! We recommend this dealer to anyone looking for a new or used car and a hassle free car buying experience! We would gladly drive 115 miles tomorrow to do it again!!! More

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