Margie Bonel
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
11 yrs, 1 mo
Industry Experience
11 yrs, 1 mo
Languages Spoken
Spanish
293 Reviews
Write a Review293 Reviews of Margie Bonel
September 23, 2024
Margie did bare minimum. when car was finished she just called name and said paperwork was at cashier,no goodbye or thank you. Also car close to 36000 miles no advice or offer when car was finished she just called name and said paperwork was at cashier,no goodbye or thank you. Also car close to 36000 miles no advice or offer service to extend.Had to ask Akin who told me to go to finance when they open to talk about a extended warranty and I needed to before I hit 36k More
Other Employees Tagged: Akin Dixon
September 08, 2024
I truly don't have enought time to explain the levels of customer service that keeps me coming back and back to this location so that my car can be serviced and I can have a piece of mind that it is in capa customer service that keeps me coming back and back to this location so that my car can be serviced and I can have a piece of mind that it is in capable hands. This level of comfort is from the supervisor Xavier Ascencio who goes out of his way to keep customers informed of the process and the representative Margie Bonel who truly take ownership of her professional relationships with her clients by keeping an open line of communication with them in regards to the process of the service plan. Excellent service!!!! More
Other Employees Tagged: Xavier Ascencio , Margie Bonel, Xavier Ascenio
August 22, 2024
Professional, respectful. They treated me as a value customer. Left with confidence and satisfaction. Excelsior! They treated me as a value customer. Left with confidence and satisfaction. Excelsior! More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Travis Cobbs, Akin Dixon, Celine Zollinger
August 12, 2024
Very impressive Service Department of Advantage Toyota, Valley Stream, NY 11580 where you get attention, sorting out solutions of problems of your vehicle and quick service. All tributes to the team & thei Valley Stream, NY 11580 where you get attention, sorting out solutions of problems of your vehicle and quick service. All tributes to the team & their manager. The hospitality is amazing !! I will give them 10/10. 🏆🏆🏆 More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Travis Cobbs, Akin Dixon, Celine Zollinger
August 06, 2024
I have nothing but praises to say about Margie Bonel and Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyon Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyond to make me comfortable with the process and that my vehicle is always in capable hands. I will always recommend this location to family and friends. Keep up the good work. More
Other Employees Tagged: Xavier Ascencio, Travis Cobbs