Marcus Gorges | Page 37

Very Easy Our experience was very good. Spoke with Heidi before we came out. When we arrived she acknowledged us she had the car ready for us to test drive. Ev Our experience was very good. Spoke with Heidi before we came out. When we arrived she acknowledged us she had the car ready for us to test drive. Everyone was very friendly and accommodating. More

by RWEBHAY Verified Customer Verified Customer

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It was a great experience Volvo was very helpful in our car buying experience. They went out of their way to find a car that would work for us. We are return customers and tota Volvo was very helpful in our car buying experience. They went out of their way to find a car that would work for us. We are return customers and total recommend Volvo More

by JENNINGSFOUR Verified Customer Verified Customer

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It was good shopping with them. It was good price with great customer service.they were super friendly with their customers.i think that was my good choice I bought car from them. It was good price with great customer service.they were super friendly with their customers.i think that was my good choice I bought car from them. More

by SRAHMANI2021 Verified Customer Verified Customer

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First Car-Buying Experience Gorges Volvo made my first car-buying experience effortless and enjoyable. In addition to offering a fair deal on my car, each staff member was sincer Gorges Volvo made my first car-buying experience effortless and enjoyable. In addition to offering a fair deal on my car, each staff member was sincere in every interaction. Special thanks to Dan Birge for making the extra effort to ensure that all my requests were completed within hours! His vehicle knowledge and genuine affect were qualities I hadn’t encountered in larger dealerships. He even stayed late to give me a tutorial on every feature in my new car. Similarly, Marcus Gorges was wonderful at explaining the financing process and gave honest advice. I would recommend a stop at Gorges to anyone in the market for a new vehicle! More

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EXCELLENT IN ALL ASPECTS excellent service people, they really listened to our concerns and paid attention to detail - really wanted us to be satisfied in every way with the v excellent service people, they really listened to our concerns and paid attention to detail - really wanted us to be satisfied in every way with the vehicle we selected. They were very knowledgeable about the vehicles on the lot and the features included on every vehicle - we test drove several different models before selecting our purchase. More

by KAYGRAFF Verified Customer Verified Customer

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4th Volvo from Gorges-HEIDI was exceptional I find it hard to summarize what an exceptional experience I've always had with Gorges. I've been buying cars from Gorges for 16 years! Their custom I find it hard to summarize what an exceptional experience I've always had with Gorges. I've been buying cars from Gorges for 16 years! Their customer service, NO pushy sells tactics, and empathy for consumers is what always brings me back. The guys in the service department are always willing to do what it takes to make sure the customer knows, their time is valuable. They never leave the customer wondering about things, and are clear and concise when asked questions about services. My most recent Volvo purchase was a new experience all in itself. My previous Volvo was totalled so I was in a difficult situation. Dan Birge (Salesmen) worked with Marcus Gorges on finding a replacement vehicle that was in my budget as well as fit my needs. They looked for my vehicle for a month and were able to find what I WANTED & NEEDED! Heidi Fountain (Sales woman) worked with me while Dan was out. Even though I wasn't a client of hers initally, she never made me feel as though I wasn't a priority. She took her time to educate me on the different options that Volvo now offers purchasers. She even went above and beyond and assisted me with removing my items from one vehicle and putting them in another. This may not seem like much to most, but when you are mentally exhausted from life; its the small things that you appreciate! The entire experience from beginning to end was stellar and deserving of 5 stars. You will not walk away disappointed choosing Gorges. More

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Great Deal, Great Vehicle, Great Service Experience! I've been buying vehicles for over 20 years and I've learned over time that I not only seek a good deal for a good vehicle but I also want to trust th I've been buying vehicles for over 20 years and I've learned over time that I not only seek a good deal for a good vehicle but I also want to trust the people I purchase the vehicle from. If you are entering into a warranty agreement, you are also entering into a service relationship. These are the people that you will work with for the next several years and this client experience is favorable as long as the people are trustworthy and service oriented. The staff at Gorges Volvo embody this from their sales staff, finance team, service department and overall leadership. I did my diligence and searched other dealerships in Omaha and even in other states but in the end, I returned to Gorges Volvo and completed a purchase of my third vehicle with them as I had concluded that no other location was able to satisfy the good deal, the good vehicle and the good personable and trustworthy experience. Many thanks to Heidi Fountain, Marcus Gorges, Joel Palmquist and Chad Christensen. You all make a great team and you worked very hard to make this deal happen. More

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Heidi was great to work with and so was Gary. Thanks for making the deal. We like the car. It meets our needs. Appreciate the customer service. I enjoyed coffee and a light cake too. Thanks for making the deal. We like the car. It meets our needs. Appreciate the customer service. I enjoyed coffee and a light cake too. More

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Highly reccomend the Team at Gorges Volvo! First class customer service! I will definitely be referring my friends and family to Gorges Volvo for purchasing or service. Simply a pleasure to d First class customer service! I will definitely be referring my friends and family to Gorges Volvo for purchasing or service. Simply a pleasure to do business with! More

by LCORNETT Verified Customer Verified Customer

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Very successful, non-stressful event. Dan Birge was very responsive in answering our questions and getting answers to other questions during the days leading up to our decision to travel f Dan Birge was very responsive in answering our questions and getting answers to other questions during the days leading up to our decision to travel from Colorado Springs to Omaha and purchase the pre-owned 2017 XC60 Inscription from Gorges Volvo Cars. The price was fair, even with the added travel expense. I really appreciate Dan’s taking the time to pick me up at the airport and transport me to the dealership. Once at the dealership, Dan, Joel and Marcus made the entire purchase process efficient. I appreciated their efficiency and respect for my time, as I had a long trip a head of me. However, the 970mile 14-hr drive back to Colorado Springs, via Booneville, MO, was a very enjoyable relaxing experience in our just-purchased XC60. I’d recommend Dan and the Gorges Team to anyone! More

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