Marcus Cummings

A complete and total mess from TOP to bottom. I have a final deal, IN WRITING, and offered to wire full cash immediately. THEY convinced me to just put a Visa deposit down and come pick up the I have a final deal, IN WRITING, and offered to wire full cash immediately. THEY convinced me to just put a Visa deposit down and come pick up the care with cash the next day. Then at 5:50pm call to say "we sold it for more, sorry. Not sure what to tell you about all the emails whee we said it was all good to go with the deposit, as WE LIBERT FORD insisted to do (because too lazy to get finance on the phone with wiring instructions. Literally - RUN away don't walk away from these guys. Worst business I've dealt with in decades. Brian the sales mgr tops the chart of arrogance and oncemoetence. Will not call back, but sends minions to do the dirty work when this happens so he can continue to behave like this, I am sure. All in writing from them, and I get a "sorry, we missed it and sold the car you paid for....". I can only imagine how impossible it will be to get my deposit back because they cannot figure out ANYTHING within their systems. Not to mention the rental car I am sitting in now to drive there to pay full cash less the deposit they insisted I use. More

Print