Marcos Estrada | Page 40

Always excellent service...I would recommend them to all of my family and friends....thank you guys for always being there for me...it’s appreciated of my family and friends....thank you guys for always being there for me...it’s appreciated More

by ZETTYCCCI Verified Customer Verified Customer

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Excellent services, very polite staff. We were told it will take 3 hrs, because it was a lot cars ahead, but they took less time. will take 3 hrs, because it was a lot cars ahead, but they took less time. More

by ALEXANDDANIELSNANA7 Verified Customer Verified Customer

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As usual outstanding and friendly service. Shout out to Emil ... Thanks for your dedication and tact. I will always refer you guys to my relatives and friends. Emil ... Thanks for your dedication and tact. I will always refer you guys to my relatives and friends. More

by BRALPHVAL Verified Customer Verified Customer

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We have purchased 4 vehicles there in the last 5 years and everyone has been very helpful and professional. I will recommend the dealership to family and friends. and everyone has been very helpful and professional. I will recommend the dealership to family and friends. More

by Maricela Casillas Verified Customer Verified Customer

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Had my taken service, they fix the problem and car was done within 24hrs Marcos was great with communication, excellent service overall! Defiantly coming back for service again here! done within 24hrs Marcos was great with communication, excellent service overall! Defiantly coming back for service again here! More

by Gilvega85 Verified Customer Verified Customer

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Customer service is obviously a high priority at this location, multiple times I’ve been to this location and have been treated with respect and professionalism location, multiple times I’ve been to this location and have been treated with respect and professionalism More

by WOOFIERODEO Verified Customer Verified Customer

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When other places had 3 weeks waiting list, Raceway gave me next day appointment for oil change. I was in and out in an hour. Definitely will be back. Personal were great (Marcos) at service department. Eve me next day appointment for oil change. I was in and out in an hour. Definitely will be back. Personal were great (Marcos) at service department. Even got a car wash👍🏻 More

by damendoza Verified Customer Verified Customer

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You all seriously need an attitude check, especially in the service department. Lackluster customer service & snarky snob like attitudes. Do better because the people who patronize your establishment deser the service department. Lackluster customer service & snarky snob like attitudes. Do better because the people who patronize your establishment deserve better. More

by BRE.WILL Verified Customer Verified Customer

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On December 29th I took my car in with an appointment at 8:30am to have an oil change and a tire rotation. They did the oil change, but did not do the tire rotation despite me asking for one. They led me to 8:30am to have an oil change and a tire rotation. They did the oil change, but did not do the tire rotation despite me asking for one. They led me to believe that the tire rotation was completed. When I brought it up to Marco Estrada’s attention he had the car taken back to the technician. I paid for this service with my maintenance plan, but I feel that I was ripped off because the job didn’t get done. Because of their carelessness I was there from 8am - 11:30am. More

by ramirez197efren Verified Customer Verified Customer

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Oil change took way too long to complete when I was the first one there. 1.5 hours after the promised time and continually asking where my car was before it was complete. Ambrose and Marcos had to assist m first one there. 1.5 hours after the promised time and continually asking where my car was before it was complete. Ambrose and Marcos had to assist me as all I kept getting from my service advisor was it is in the wash for over 30 minutes. Other issues were also noticed and emailed to Steve Castaneda and the owner. It has been two days and no response from that email. I would like to know those issues were addressed before needing to submit those issues to the state. More

by Screenname Verified Customer Verified Customer

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