Marcos Estrada | Page 35

I’ve had mostly good experiences with the service department. My last trip was excellent and Marcos Estrada is extremely helpful and friendly. The sales department was a different story. Your salesme department. My last trip was excellent and Marcos Estrada is extremely helpful and friendly. The sales department was a different story. Your salesmen are typical car salesman. I will start out looking at a car that is 16,000 and by the time I purchase, I owe $26,000. I have excellent credit and always include a down payment. I can’t tell what charges are optional, and they are not willing to tell you presumably because the higher the sale, the better the commission is.They can see me coming and I must look like a dumb woman because they get me every time. Extended warranties, service packages, tons of fees that don’t make sense to me. Give me a reason to want to purchase my fifth vehicle from you. Tell your salesman to spend less time kissing xxx and more time helping customers purchase what they need and not what the salesman wants to see on his paycheck. More

by JACEE1974 Verified Customer Verified Customer

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I always bring my Rogue to this dealership for service. I'm satisfied with the service and the advisors are always pleasant and helpful. This is my preferred dealership. Thank you for doing a good job in m I'm satisfied with the service and the advisors are always pleasant and helpful. This is my preferred dealership. Thank you for doing a good job in maintaining my Rogue. More

by GTORDWAY Verified Customer Verified Customer

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I'm extremely pleased with my service advisor Marcos and some of the other advisors. They are always a great help. Technicians do great work. some of the other advisors. They are always a great help. Technicians do great work. More

by Sandra Fleming Verified Customer Verified Customer

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The second car I brought in was not very satisfied. There was no communication with it everytime I call no answer I don't know what happened but the customer service was pretty bad..Someone call me and can e was no communication with it everytime I call no answer I don't know what happened but the customer service was pretty bad..Someone call me and can explain in more detail thanks... More

by BIG5TONY.Z Verified Customer Verified Customer

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I purchased my 2015 dodge caravan here 5yrs ago and I got a great car considering it was used, I've done all my service here as well. Raceway did me right. a great car considering it was used, I've done all my service here as well. Raceway did me right. More

by RETIRE476 Verified Customer Verified Customer

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I went in for a routine oil change, I asked for a Nitro fill, they completed the work I requested on top of what was on schedule within 2 hrs. No hassles, and didn't push unwanted services. fill, they completed the work I requested on top of what was on schedule within 2 hrs. No hassles, and didn't push unwanted services. More

by JAIME600RR Verified Customer Verified Customer

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Marcos had great communication regarding my car. Was friendly and very fast service. I am definitely going back for all my car service needs. Thank you Raceway Nissan! friendly and very fast service. I am definitely going back for all my car service needs. Thank you Raceway Nissan! More

by Nissan gal Verified Customer Verified Customer

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Communication was lacking, customer service needs improvement. If this wasn’t the only Nissan dealership by house I would go elsewhere. I would not recommend. improvement. If this wasn’t the only Nissan dealership by house I would go elsewhere. I would not recommend. More

by Gera Verified Customer Verified Customer

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Marcos has helped service my car multiple times. He is always helpful, but this last time he went above and beyond. My car needed a lot of repairs and Marcos took the time to sit down and walk me through always helpful, but this last time he went above and beyond. My car needed a lot of repairs and Marcos took the time to sit down and walk me through what was needed and why it was important. The only dealer I will allow to service my car. Special thank you to Marcos for the hospitality, the rental, thoroughly explaining everything to me and for taking the time to ensure I understood my cars repairs ! BONUS: My repairs were completed in a timely manner !! More

by Ruby Verified Customer Verified Customer

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Really enjoyed the. Service and attention to Detail. They always make me feel like number 1 customer in the world that make me feel grateful. They always make me feel like number 1 customer in the world that make me feel grateful. More

by SHERMANHARRIS Verified Customer Verified Customer

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