Marcos Estrada
Marcos Estrada at Raceway Nissan

Marcos Estrada | Page 2

Service Advisor

Raceway Nissan

6030 Sycamore Canyon Blvd
Riverside, CA 92507

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465 Reviews
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465 Reviews

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465 Reviews of Marcos Estrada

February 16, 2024

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Employee Rating

No bad comments, I like the service, there's always room for improvement, thanks for helping me, I do like the place. More

by muri572002
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2024

Raceway Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 14, 2024

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Employee Rating

I went for a recall on my Nissan Rouge and came out with a 6800 dollar invoice of things I need to repair. Mechanic Marcos Estrada told me is leaking oil, needs a timing cover reseal etc. my car was not dri More

by estela.gonzalez
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 29, 2024

Raceway Nissan responded

IM SORRY TO HEAR ABOUT YOUR EXPERIENCE ESTELA. AFTER REVIEWING THE REPAIR ORDER. I CAN SEE IT WAS ONLY RECALLS AND WARRANTY REPAIR THAT WAS PERFORMED. IM NOT SURE HOW THE YOU FEEL WE DID A BAD JOB. VEHILE GOES UNDE A MULIT POINT INSPECTION WHEN BROUGHT TO OUR FACIILITY. A MULTI POINT INSPECTION SHEET IS PROVIDED TO YOU AFTER INSPECTION ARE DONE. SHOWN IT WAS GIVEN TO YOU. IF YOU LIKE, WE CAN BRING THE VEHICLE BACK TO PIN POINT THE ISSUES THAT WERE DOCUMENTED. THANK YOU FOR THE FEEDBACK.

Mar 07, 2024

estela.gonzalez responded

I don't think you are reading the part where I stated that Marcos told me it was leaking oil and It wasn't. I didn't state all the the other bull crap he said. My car was fine before I took it in. He also said, I didn't qualify for my recall on the transmission. Well, well.. I took it to another dealer and my transmission was approved and all they recommended me to do was change my back breaks. No thank you I will never go back to that dealer again.

February 13, 2024

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Employee Rating

Exelente customer service, got a ride home from the dealer, when I dropped my car for an oil change and some repairs More

by erdosay07
Recommend Dealer
Yes

Other Employees Tagged: Marcos Estrada

May 04, 2024

Raceway Nissan responded

We are very happy we could provide you with a positive experience!

February 08, 2024

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Employee Rating

It's always a pleasure dealing with Raceway. This is our second vehicle that we have purchase with them and it looks like we will continue to buy our vehicles from them. Thank you for your wonde More

by TashaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2024

Raceway Nissan responded

Tashaj, we are very happy we could provide you with a positive experience!

February 04, 2024

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Employee Rating

As usual, the service department at Raceway Nissan…did an amazing job and their customer service skills were impeccable! More

by JAMES.NICHOLS2111
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2024

Raceway Nissan responded

Thank you for sharing your positive experience!

January 31, 2024

Dealership Rating
Employee Rating

My visit to Raceway Nissan proved to be pleasant and efficient. I checked in, in under 5 minutes. I waited the advised time, checked out and paid my bill quickly. More

by jadiekatie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2024

Dealership Rating
Employee Rating

I am always so appreciative Of the services done on my vehicle. Marcos Estrada Has amazing customer service skills. He always goes above and beyond to ensure I feel safe in my vehicle and his service is a More

by LIZPADILLA00
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2024

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Employee Rating

The place are clean and cozy and the staff are nice and helpful. I can recommend the place to my friends for any problem about their car. More

by res174uzn@verizon.net
Recommend Dealer
Yes

Other Employees Tagged: Marcos Estrada

January 26, 2024

Dealership Rating
Employee Rating

The gentlemen is nice and and more knowledge if what his doing. He explain everything what I need to know. More

by res174uzn@verizon.net
Recommend Dealer
Yes

Other Employees Tagged: Marcos Estrada

January 25, 2024

Dealership Rating
Employee Rating

Always have good customer service and explain everything that's going on with my car. More

by MSGOOFY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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