Marco Ugarte
Marco Ugarte at Shottenkirk Toyota San Antonio

Marco Ugarte

Sales Consultant

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
8 Reviews

Dealership Experience

1 yr, 7 mos

5.0

8 Reviews

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8 Reviews of Marco Ugarte

August 24, 2026

Dealership Rating
Employee Rating

They did a great job working with me with poor credit scores and quickly assisted me with my selection. More

by sstrasser
Recommend Dealer
Yes
Aug 24, 2026

Shottenkirk Toyota San Antonio responded

We’re glad our team could help you navigate financing smoothly despite less-than-perfect credit. Knowing that our quick assistance made selecting a vehicle easier means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 13, 2026

Dealership Rating
Employee Rating

I shopped for a car 2 days ago it was a great process with Stormy. he was not pushy but answered all my questions.. Finance department was very understanding when 2 days later asked to remove extended wa More

by nancy121855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stormy sales

Jul 13, 2026

Shottenkirk Toyota San Antonio responded

It’s great to hear that your purchase of a used Toyota Camry was smooth and pressure-free. Thank you for recognizing our team’s flexibility with your warranty request and for recommending us. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

April 01, 2026

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Employee Rating

I had a great experience with Toyota. The team was very professional and helpful throughout the process. They assisted me a lot and made everything easy. A special thanks to Mohammad Bake More

by Maysa Shalabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Freeman , Mo Baker and Shad

Apr 01, 2026

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience. We’re glad our team was helpful and professional during your new Toyota Tacoma purchase and trade-in. Congratulations, and we look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 29, 2026

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Employee Rating

Marco D went through and helped me get everything I wanted and more. He was knowledgeable and the process was the fastest, least stressful experience I have ever had in 20 years! We will be back. More

by CStork
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2026

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience with Marco. We’re delighted he made your Toyota purchase the fastest and least stressful you’ve had in 20 years. We look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 20, 2026

Dealership Rating
Employee Rating

Marco and Luis did a great job helping us buy our cars late and then after hours. My daughter’s first car buying experience went well with friendly and knowledgeable service. My daughter’s car got a nai More

by darladvm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna from service. Luis from finance. Another service mans and another from Marco’s desk area who I did not remember their names but helped.

Mar 20, 2026

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience with Marco and our team who assisted late and after hours to make your daughter’s first Toyota purchase a smooth one. We’re pleased the warranty covered her tire repair and that service kept you informed while preparing your spare key. We appreciate you choosing us for your Camry Hybrid and look forward to your return. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 06, 2025

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Employee Rating

Sales staff was/is absolutely amazing in particular,MO, Robert Garza and the team that assisted Robert. More

by KENNETH.SPENCER24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Garza

Oct 06, 2025

Shottenkirk Toyota San Antonio responded

Thank you so much for choosing Shottenkirk Toyota San Antonio! Please let us know if we can be of any more assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 01, 2025

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Employee Rating

Great atmosphere! Everyone was so professional. Loved the sales and service department. Highly recommend this dealer More

by relays-judge-7w
Recommend Dealer
Yes
Oct 01, 2025

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Toyota San Antonio are glad to have you as a customer. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 29, 2025

Dealership Rating
Employee Rating

I've been coming to this dealer for service on my cars for years it's been good service but now even better with the new ownership. More

by altamez5335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Shottenkirk Toyota San Antonio responded

Thank you for your continued loyalty over the years! We’re so glad to hear you’ve had consistently good service—and even more so that you’ve noticed the positive changes under the new ownership. Our team is committed to making every visit a great experience, and we truly appreciate your trust in us. We look forward to serving you for many more years to come!

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