Marco D.
Marco D. at Seattle Hyundai

Marco D. | Page 10

Service Advisor

Seattle Hyundai

14005 Aurora Avenue
Seattle, WA 98133

4.6
194 Reviews
4.6

194 Reviews

Write a Review

194 Reviews of Marco D.

April 08, 2024

Dealership Rating
Employee Rating

Such amazing service from Marco! I’m just in awe with the kind of customer service he and his team has shown me! Thank you! More

by haile cedric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2024

Dealership Rating
Employee Rating

I need service before departing for a road trip and the service manager scheduled it in a few days. I brought the car in and after a few hours of waiting the car was serviced and was on my way so I am ver More

by SDMEMPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crosby

April 07, 2024

Dealership Rating
Employee Rating

Great service! I went to the Jeep dealership first not knowing the new Hyundai service location, so perhaps even greater visibility to address/location would be hel More

by ROXSPIEGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mustaf Abdulkadir, Mohamud Mohamud , Brian Crosby

April 06, 2024

Dealership Rating
Employee Rating

It’s fine, although the delay on Service appointments is problematic. Parts are rather pricey. More

by mondorbn
Recommend Dealer
Yes

April 06, 2024

Dealership Rating
Employee Rating

Within walking distance, great customer service, and completed service as estimated. Will definitely be a returning customer. More

by rmonte69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crosby

April 03, 2024

Dealership Rating
Employee Rating

I recently had an oil change and general maintenance done on my car and was thoroughly impressed with the excellent service quality. The work was not only completed speedily and promptly, but Marco and the s More

by Xanthia V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 31, 2024

Dealership Rating
Employee Rating

Very quick and professional service. Was in and out with ease. No complaints on my part. More

by jable1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Seattle Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

March 30, 2024

Dealership Rating
Employee Rating

Prompt, accurate, comprehensive service. Marco estimated the time it would take to service down to the minute. Total time to service my car was an hour - fastest I’ve experienced. Marco was More

by ericdanielthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Seattle Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

March 29, 2024

Dealership Rating
Employee Rating

A great service team and Marco was amazing! Deeply grateful for his expertise. He explained a lot and made the process that much smoother. More

by LARA.L.BRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Seattle Hyundai responded

Hi Lara, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

March 29, 2024

Dealership Rating
Employee Rating

When in for a LOF, Marco (at desk) did not give me the routine inspection printout or discuss the results. He also did not follow up on whether my tires were low even though I said the low tire light was More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2024

Seattle Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

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