Marcin Paluch | Page 12

Amazing Customer Service With Marcin This was my husband and I's first experience with buying a brand new car. We had done a lot of research on several cars in it's class and read wonderf This was my husband and I's first experience with buying a brand new car. We had done a lot of research on several cars in it's class and read wonderful things about Mazda, and the CX-5. We decided to test drive that first. Marcin was so welcoming and refreshingly real and not pushy from the get go. We went on a test drive and he just talked to us as a friend and did not push when we mentioned we were just starting to look. Fast forward a few days and many other car brands test drives later, we felt that we could truly trust Marcin over any other dealership or brand, and quickly came back. Marcin answered our (hundreds) of questions haha, and was so patient and willing to push for the deal we wanted to make. We felt like he was in our corner the whole time, and did not feel pressured to do anything we were not comfortable with. He was able to not only answer our questions, but give us informative and neutral information that ultimately gave us the confidence to feel like we could not have made a better choice. If you are looking to get a new car, you can trust you are in good hands with Marcin and his team. I can't forget to mention that Marcin had our car detailed and personally went to fill up the tank before we drove off the lot. He has since followed up to make sure all was well, and told us we can call him anytime for questions, and I know he means it. Marcin, along with Moe and Chris made it an absolutely a wonderful experience, and we could not be happier we chose Mazda. More

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A Positive Car Buying Experience My daughter asked me to help her buy a new CX-5 and after a week's worth of online comparison shopping with 7 different dealers, we went to Capistrano My daughter asked me to help her buy a new CX-5 and after a week's worth of online comparison shopping with 7 different dealers, we went to Capistrano Mazda for a test drive and to meet Marcin whom I had been in email contact with. He was very helpful, informative and accommodating, but never pushy. When we left I told him that I would still be considering other offers and he was more than willing to negotiate with us. The end result was that with the help of his manager, Tom, they came up with a creative plan to make the deal happen and my daughter happy. I was very pleased with their willingness to work with us. Additionally, our experience with Paul in the finance department also very positive. He too was surprisingly accommodating and very willing to work with my daughter at coming up with a package that met her specific needs without any of the all-to-common high pressure sales pitches for add-ons. Overall, we were very pleased with the whole buying experience and would highly recommend Capistrano Mazda. More

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Great dealership, excellent sales team and customer service We purchased our 2017 CX5 Grand Touring from Capo Mazda and they were such a pleasant company to work with. Marcin, "our sales person" was very courte We purchased our 2017 CX5 Grand Touring from Capo Mazda and they were such a pleasant company to work with. Marcin, "our sales person" was very courteous and professional and took his time showing us the models we wanted to look at. There was no pressure to buy. Awesome dealership and team. You won't be disappointed if you stop by and talk to them. More

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My New Mazda 3 Hatchback Without a doubt, this was the most enjoyable car buying process I have ever experience. The dealership is second to none. My salespeople, Marcin and A Without a doubt, this was the most enjoyable car buying process I have ever experience. The dealership is second to none. My salespeople, Marcin and AJ were incredible. I would highly recommend Capistrano Mazda to anyone looking at a new Mazda. I would say, if you are looking for a new car, go to Capistrano Mazda. More

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Marcin our sales person is #1 We read the reviews and came to see Marcin to show us a CX-5 we were interested in. Since I could not go as I was working my wife went alone to t We read the reviews and came to see Marcin to show us a CX-5 we were interested in. Since I could not go as I was working my wife went alone to the salon. Marcin showed my wife the car, and other cars so she could see the differences and took my wife on a test drive. My wife was un-decided since I was not with her. She did not know if she was comfortable or not in the car. So Marcin made arrangements for her to take the car home for the day and get a better feel for it. Well she fell in love with the car. Next day I came home from a business trip and went to see Marcin to do the deal. He is amazing!!! He had the car filled up, cleaned and I was in and out of the salon in 90 minute. He followed up with us the next day to make sure everything was good and really (sincerely) took care of all our needs and requirements. We are very high maintenance customers. Marcin exceeded all our expectations. If you come to this dealer and don't go see Marcin you will be missing out on what really is great service (he knows the meaning of customer is KING) More

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Excellent This dealership was fantastic, and Jerry was incredibly helpful and honest. My mom and I had no shortage of questions, and Jerry was very knowledge. I This dealership was fantastic, and Jerry was incredibly helpful and honest. My mom and I had no shortage of questions, and Jerry was very knowledge. If he didn't know something, he said so and tracked an answer down for me. This was quite different than other dealerships (cough cough Honda in lake forest) that would clearly be making up answers to the point of being rude. At capo Mazda there was no pressure or xxxxxxxx, very upfront sales. And Jerry is not unique in being a great salesman. I went for my first test drive with Marcin and he was equally knowledgeable, friendly and honest. 10/10 would recommend Capo Mazda to everyone I know. More

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Great. I had a great experience with Marcin and Poul, they were very honest and nice. The process of buying was straight and easy. They are professional. I I had a great experience with Marcin and Poul, they were very honest and nice. The process of buying was straight and easy. They are professional. I love my new car. Thank you very much. Julita Monasterska. More

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Great experience! Had a wonderful experience at Capistrano mazda. Marcin was professional, easy going and a pleasure to deal with. He was %100 upfront in our negotiatio Had a wonderful experience at Capistrano mazda. Marcin was professional, easy going and a pleasure to deal with. He was %100 upfront in our negotiations and gave me a great deal. I would recommend him any day of the week. No pressure whatsoever and a gentleman at all times. I would also like to mention Moe and Chris who also made the process smooth and stress free. If you want a Mazda this is the place to go! More

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Above and Beyond to provide the Best Service I had a great experience working buying my new Mazda 6 from Capistrano Mazda. Before I arrived I negotiated the best price with Marcin and then came i I had a great experience working buying my new Mazda 6 from Capistrano Mazda. Before I arrived I negotiated the best price with Marcin and then came in to do the paperwork. From the very first phone call to the handover of my new vehicle Marcin provided the best level of customer service. He made the process effortless and enjoyable. Marcin, Paul and the team at Capistrano Mazda were very responsive to my particular needs and delivered the best car buying experience. When it came time to collect my new Mazda 6, Marcin took the time to explain the different features of the car. He showed true passion for his job and obviously enjoyed the experience of helping his customers. I would highly recommend Capistrano Mazda as the place to shop for a new Mazda. More

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Great Leasing Experience First of all, I'd like to state that it was my best experience at a dealership so far. My sales associate was Marcin, who goes above and beyond your First of all, I'd like to state that it was my best experience at a dealership so far. My sales associate was Marcin, who goes above and beyond your expectations. He puts customer service and care as a priority over profit. I spent around 6 hours at the dealership overall, and he made sure that I was comfortable and relaxed throughout. He provided complimentary beverages, and was very open to reasonable negotiations. He got me into a 2017 Mazda3 for much lower than any of the other dealers I went to, and was helpful every step of the way. The finance specialist Kevin, and the manager Tom were quick to correct any mistakes and were very open to negotiations as well. I highly recommend that everyone go to this dealership first when considering a Mazda. More

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