Marcin Paluch | Page 12

Absolutely positive experience I was looking for a Mazda3 and I found online Capistrano Mazda (mainly for the wide inventory). Contacting them, I was supported by Marcin that patien I was looking for a Mazda3 and I found online Capistrano Mazda (mainly for the wide inventory). Contacting them, I was supported by Marcin that patiently answered to all my questions/doubts. I appreciated especially his understanding to give me my time to decide (I'm a slow decider). I finally bought my Mazda3 and I cannot be more happy of the choice for both car and dealer. More

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The best car buying experience with Marcin. I had the best car buying experience with Marcin. I just called him on Friday and picked up the vehicle on next Monday. He is very honest and cooperat I had the best car buying experience with Marcin. I just called him on Friday and picked up the vehicle on next Monday. He is very honest and cooperative with the fabalous customer service. Thank you Marcin. More

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Couldn’t be a better experience! I have purchased over 10 cars in my years of driving, some pre-owned, most new. For all of the car buying experiences I’ve had, none have been so seam I have purchased over 10 cars in my years of driving, some pre-owned, most new. For all of the car buying experiences I’ve had, none have been so seamless, and streamline and this purchase from Forouz at Capistrano Mazda. She was incredibly helpful by email, she sent me a video, and quoted me the final price before I even physically saw the car. This is our 3rd Mazda, and we’re hooked. Fantastic buying experience!!!0 More

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Great Dealership to buy a car , very quick process ! Professional and caring ... Made the entire buying process quick , informative and customer service was excellent. I left with Brand New 2018 Mazda fe Professional and caring ... Made the entire buying process quick , informative and customer service was excellent. I left with Brand New 2018 Mazda feeling confident I made the right choice. No "sales people" there trying to trick people into buying , only caring and helpful employees. More

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Highly recommended I chose this dealership because I have loved dealing with their service center - Freddy and his team for years. So helpful and professional. I worked I chose this dealership because I have loved dealing with their service center - Freddy and his team for years. So helpful and professional. I worked with Marcin in choosing my vehicle and he was awesome!. Friendly, kind and helpful. Marcin's follow up and follow through were consistent without being overbearing. I highly recommend this dealership - you will be taken care of. More

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Amazing Staff and Service!! My husband and I had the best experience working with Marcin and the rest of the staff at Capo Mazda! We did our research when looking for a car, shop My husband and I had the best experience working with Marcin and the rest of the staff at Capo Mazda! We did our research when looking for a car, shopping at multiple dealerships, and after doing so, realized that we wouldn't be buying anywhere other than with Marcin at Capo Mazda. Marcin was incredibly well-informed and was not pushy or aggressive with us. He went above and beyond to answer any and all questions we had, taking all of our phone calls and meeting with us multiple times. Marcin made the process so seamless and painless. Tom checked in with us multiple times to ensure that our experience with Marcin and the rest of the staff was going well - he was friendly and made our experience that much better. I never thought I'd feel any level of loyalty to a car dealership, but absolutely do after our experience with Marcin at Capo Mazda. We will be back to work with Marcin for our next car purchase! Thank you, Marcin, Tom, and the Capo Mazda staff! More

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Capo Mazda makes car buying a delightful experience! We just purchased a 2018 Mazda 6 from Capo Mazda and were very pleased with the entire transaction. On my first visit to look at Mazdas, I spent a go We just purchased a 2018 Mazda 6 from Capo Mazda and were very pleased with the entire transaction. On my first visit to look at Mazdas, I spent a good half-hour with Marcin Paluch, who helped me hone in on what type of Mazda I really wanted. Then when I came back a week later to test drive a Mazda 6 with Forouz Mohisefat, I was won over by her easy going, yet knowledgeable manner. She never once pressured my wife and me into purchasing something we didn't want. We ended up getting a Mazda 6 Touring model, and are looking forward to many happy years in this spunky and stylish vehicle.I've never had such a pleasant experience at a car dealer in my life, and I'm in my 60s and have owned many vehicles of various makes. This is my first Mazda, and from what I've seen so far, it won't be my last! More

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Amazing Customer Service With Marcin This was my husband and I's first experience with buying a brand new car. We had done a lot of research on several cars in it's class and read wonderf This was my husband and I's first experience with buying a brand new car. We had done a lot of research on several cars in it's class and read wonderful things about Mazda, and the CX-5. We decided to test drive that first. Marcin was so welcoming and refreshingly real and not pushy from the get go. We went on a test drive and he just talked to us as a friend and did not push when we mentioned we were just starting to look. Fast forward a few days and many other car brands test drives later, we felt that we could truly trust Marcin over any other dealership or brand, and quickly came back. Marcin answered our (hundreds) of questions haha, and was so patient and willing to push for the deal we wanted to make. We felt like he was in our corner the whole time, and did not feel pressured to do anything we were not comfortable with. He was able to not only answer our questions, but give us informative and neutral information that ultimately gave us the confidence to feel like we could not have made a better choice. If you are looking to get a new car, you can trust you are in good hands with Marcin and his team. I can't forget to mention that Marcin had our car detailed and personally went to fill up the tank before we drove off the lot. He has since followed up to make sure all was well, and told us we can call him anytime for questions, and I know he means it. Marcin, along with Moe and Chris made it an absolutely a wonderful experience, and we could not be happier we chose Mazda. More

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A Positive Car Buying Experience My daughter asked me to help her buy a new CX-5 and after a week's worth of online comparison shopping with 7 different dealers, we went to Capistrano My daughter asked me to help her buy a new CX-5 and after a week's worth of online comparison shopping with 7 different dealers, we went to Capistrano Mazda for a test drive and to meet Marcin whom I had been in email contact with. He was very helpful, informative and accommodating, but never pushy. When we left I told him that I would still be considering other offers and he was more than willing to negotiate with us. The end result was that with the help of his manager, Tom, they came up with a creative plan to make the deal happen and my daughter happy. I was very pleased with their willingness to work with us. Additionally, our experience with Paul in the finance department also very positive. He too was surprisingly accommodating and very willing to work with my daughter at coming up with a package that met her specific needs without any of the all-to-common high pressure sales pitches for add-ons. Overall, we were very pleased with the whole buying experience and would highly recommend Capistrano Mazda. More

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Great dealership, excellent sales team and customer service We purchased our 2017 CX5 Grand Touring from Capo Mazda and they were such a pleasant company to work with. Marcin, "our sales person" was very courte We purchased our 2017 CX5 Grand Touring from Capo Mazda and they were such a pleasant company to work with. Marcin, "our sales person" was very courteous and professional and took his time showing us the models we wanted to look at. There was no pressure to buy. Awesome dealership and team. You won't be disappointed if you stop by and talk to them. More

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