Marc Kubil | Page 33

AMAZING I would like to take a minute to acknowledge the services team at Volvo of Oak Park. Mark and Robert are always explain what is going on with my vehic I would like to take a minute to acknowledge the services team at Volvo of Oak Park. Mark and Robert are always explain what is going on with my vehicle in a manner I can understand. They take their time to go over my options and allow me to make the decisions on how to move forward with my Volvo. I could not imagine a better service team anywhere else within the Volvo family! Thank you to the Service Department at Volvo Oak Park!!! More

by SFrench Verified Customer Verified Customer

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Fast & friendly service Volvo Service did a great job taking care of identifying and fixing the issues with my car. They followed up with a phone call to explain the work th Volvo Service did a great job taking care of identifying and fixing the issues with my car. They followed up with a phone call to explain the work that was done More

by RJM65 Verified Customer Verified Customer

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Recall gone bad Brought car in per the recall notice. They "fixed" the recall issue with the coolant hoses. 2 days later car alert while in downtown chicago went on Brought car in per the recall notice. They "fixed" the recall issue with the coolant hoses. 2 days later car alert while in downtown chicago went on saying coolant low...turn off engine. Turns out the coolant had completed leaked out and was empty. Spent too much time back and forth on the phone with service..Finally picked up car with loaner. When they did the recall "fix" created a problem that did't exost priot to drop off. Lack of care and responsibilty was shocking !!!!!! Will tell others to take their cars elsewhere for service More

by MONICA114 Verified Customer Verified Customer

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Service The service staff takes very good care of our cars. The drop off was relatively smooth. The service coordinator provided updates throughout the day. P The service staff takes very good care of our cars. The drop off was relatively smooth. The service coordinator provided updates throughout the day. Picking up the car was also handled efficiently. More

by DJM Verified Customer Verified Customer

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Great Marc explained outstanding issues and what was most important as far as being completed. They were fast and courteous. I will definitely be returning Marc explained outstanding issues and what was most important as far as being completed. They were fast and courteous. I will definitely be returning for more service. More

by ryan_patrick32 Verified Customer Verified Customer

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Attention to details I had my car serviced and the AC recharged a week ago. But then I noticed some puddling under the car (that seemed to be more than water).. The serv I had my car serviced and the AC recharged a week ago. But then I noticed some puddling under the car (that seemed to be more than water).. The service manager offered to take a second look, free of charge and with a 45 minute turnaround. Good to know that all is OK and the puddling was "business as usual" in hot weather. More

by CHIRINKO Verified Customer Verified Customer

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Great Experience! Mark was awesome! Very informative and timely in getting back to me. Service was complete very quickly. I have been a customer for almost 3 years a Mark was awesome! Very informative and timely in getting back to me. Service was complete very quickly. I have been a customer for almost 3 years and have always had nothing but positive experiences. More

by CAROLINSERRA Verified Customer Verified Customer

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By far the best. Mark, the service manager, and John, the mechanic, are the best. We have been taking our 2001 S60 2.4T to them since day one. We trust them. They hav Mark, the service manager, and John, the mechanic, are the best. We have been taking our 2001 S60 2.4T to them since day one. We trust them. They have never tried selling us work that we don't need. They are like family to us. More

by JDPACYNA Verified Customer Verified Customer

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Car was returned clean but work not completed Service person explained the issues and gave me options for bringing car back for a sensor problem for unlocking doors while I was on a tight schedule Service person explained the issues and gave me options for bringing car back for a sensor problem for unlocking doors while I was on a tight schedule he did not have a loaner car available - I guess it’s ok I bring back to dealer. Car was returned pretty clean and tire monitor was calibrated. More

by JFORBES960 Verified Customer Verified Customer

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Prompt and Efficient! Marc Kubil is a great service manager. He explains everything that needs to be done very thoroughly. His time estimates are on target and he follows u Marc Kubil is a great service manager. He explains everything that needs to be done very thoroughly. His time estimates are on target and he follows up with any changes in a timely manner. I’m always confident that my car is being well cared for and so am I. More

by msmaggie129 Verified Customer Verified Customer

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