Marc Israel | Page 13

I was in for a service call October 25 2021 on my CLS500 I walked in the door took a seat to wait for the next service representative. I was approached by G. Simone Miller, she asked me if I had an appointm I walked in the door took a seat to wait for the next service representative. I was approached by G. Simone Miller, she asked me if I had an appointment and who with? My regular service rep was not available, she made arrangements for me to talk another rep when he became available. While I waited the conversation came up about a new car, I told Simone that I was interested in replacing my car because I was not willing to put any more money into my old car. Simone asked me not to leave when I was done,she wanted me to talk to someone.when I was done making arrangements to get my car repaired, I was approached by Victor Lema, I informed him that I was interested in purchasing a new car, I was interested in a new C350, the new one was not available because of a delivery problem or a shortage in one thing or another.There was a 2020 C350 on the showroom floor that I was willing to settle for if Victor could put a package together to my satisfaction with the understanding that I was more interested in the 2022 if one became available.Victor took my information and gave it to the sales manager, when he returned he asked me if I wanted to test drive the car? I said no I would test drive it on the way home. To make a long story short a package was put together to my satisfaction I drove my new car home. Several weeks later I received a call from Victor, he informed me that a new 2022 C350 had just arrived and I should come in to have a look at it to see if I was interested. I came in the next day viewed the car to my satisfaction it was exactly what I wanted. Victor and sales manager Marc Israel put together a package and presented it to me, I wasn’t satisfied with some of the financial requirements for the new car, I expressed concerns to Marc and Victor I made it clear that I wanted the new car if they could come up with a proposal that would be satisfaction for the dealership and myself. A couple of days later I received a text message from Victor he wanted me to give him a call he had good news for me.To wrap this up from the time I walked into the dealership greeted by Simone from that point on everyone was courteous, friendly and very professional. I am happy with my new purchase all of you deserve a pat on the back for a job well done.Thank you all very much. Mr. B. More

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I chose this dealership because they had more of a selection of new vehicles. From my arrival to the time I left I literally felt like I was a celebrity. Zoltan is the best and was a pleasure to work selection of new vehicles. From my arrival to the time I left I literally felt like I was a celebrity. Zoltan is the best and was a pleasure to work with and Marc in financing is awesome as well! I must not forget Daniel B! This dream team worked to create the perfect loan package for the perfect car! I could not be more happy with my purchase or with my experience at this dealership! They really go out of their way to let you know they appreciate your business! I look forward to a long relationship with Crown Eurocars More

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From start to finish, the Crown Eurocars team made my purchase a very happy experience. Car sales folks overall have less than desirable reputations, but Neville Barrett defied the stereotype. From the b purchase a very happy experience. Car sales folks overall have less than desirable reputations, but Neville Barrett defied the stereotype. From the build to delivery to purchase, Neville communicated each step perfectly. When I arrived, my car was in the showroom with a big blue bow on it, and Neville so patiently let us take our time checking her out. He even took pics on my phone. The Finance Manager, Marc Israel, was so down to earth and pleasant to work with which also defies the stereotypical dreaded finance manager. Lastly, Tony Cintron made learning about my car so much fun! He explained features with ease and showed me things on my car that I don't know that I would've discovered. All around a fabulous experience! More

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This was our best Mercedes purchase experience, our 6th! Zoltan Krempaszky, Nicole Quezada, Marc Israel, and Tony were professional, polite and patient! Also, Crown is a beautiful dealership. Highly reco Zoltan Krempaszky, Nicole Quezada, Marc Israel, and Tony were professional, polite and patient! Also, Crown is a beautiful dealership. Highly recommend! More

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Zoltan helped my wife find her dream car. We had an exceptional experience and would highly recommend the Crown team! exceptional experience and would highly recommend the Crown team! More

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Zoltan Krempaszky is a 5 star ⭐️, first class, patient salesman. I originally went to a competitor to purchase a car and wasn’t even given a “hello”. When I walked into Crown Eurocar, it was a night and d salesman. I originally went to a competitor to purchase a car and wasn’t even given a “hello”. When I walked into Crown Eurocar, it was a night and day difference. Zoltan was attentive and listened to my “must have” list and found me the perfect vehicle. I never felt pressured or rushed and am now on cloud 9 with my purchase! Marc in finance did a great job explaining everything to me, too. I highly recommend this outstanding group and will absolutely be purchasing more vehicles from them in the future. More

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Excellent buying experience. I was in and out of the dealership quickly with the car I wanted. dealership quickly with the car I wanted. More

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Great selection and a friendly staff. Victor Lema was knowledgeable and made it is for me. Overall a great buying experience and that’s not easy to say when buying a car. knowledgeable and made it is for me. Overall a great buying experience and that’s not easy to say when buying a car. More

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Andrew Mrasz was professional and communicated clearly each step of my service appointment. His team met the expectations they set for my timeframe. I couldn’t ask for a better experience. It will be my p each step of my service appointment. His team met the expectations they set for my timeframe. I couldn’t ask for a better experience. It will be my pleasure to return for my next scheduled service. More

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Our entire experience was smooth and efficient! Neville Barnett was outstanding to work with, as was Mark! Barnett was outstanding to work with, as was Mark! More

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