Mandie Chopin | Page 2

Parks Ford Lincoln of Gainesville responded

jjdan010, We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this, we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Parks Motor Group, our focus is to provide consumers with excellent customer service. You may contact me anytime to voice any additional concerns. Best, Maddie Norton Marketing Manager 352 871 1656

Parks Ford Lincoln of Gainesville responded

Dear Sexy1975, Parks Motor Group participates in the DealerRater Certified Dealer program. We are committed to providing high-quality customer service, but based on your DealerRater review, you did not share that experience. This is very disappointing to us, and through this program, we have the opportunity to work with you to resolve any issues with our dealership. Sincerely, Maddie Norton Marketing Manager 352 871 1656