Management Team | Page 10

Be careful of putting down a deposit. We went in to inquire about a lease for our daughter. We worked with Dina who was recommended by several friends and family members. She was very ni We went in to inquire about a lease for our daughter. We worked with Dina who was recommended by several friends and family members. She was very nice and found us a decent lease. We gave her a deposit to locate the car she found. After discussing it we decided not to get the car. I called to talk to Dina. She wasn't so nice this time. I asked for a refund. She told me that it would take a few days. I emailed her, no response. I called and left a message, no response. Emailed again, no response. It's now 2 weeks later. I called and spoke to her. She told me that it was put in. I asked to talk to the person that handled the refunds. Dina refused to connect me or tell me the persons name. I waited another 2 weeks and called leaving a message, no response. Finally I contacted my bank. I disputed the charge. They credited us. Still no response from Dina or any manager. Unacceptable treatment. I would never go there again or recommend anyone. Stay far away from Dina she's not trustworthy. Very shady business. Follow up over a year later. Still not resolved. Again STAY FAR, FAR AWAY!! Worst customer service ever! More

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