Malik Jefferson | Page 3

excellent Great service department. Professional, Courteous and Fast. I have been to one other dealer since leasing the vehicle and WOW Koon's was such a fantas Great service department. Professional, Courteous and Fast. I have been to one other dealer since leasing the vehicle and WOW Koon's was such a fantastic experience compared to the other that had the vehicle in three times and could not explain the tire pressure problem. Brought it to Koon's on Toyota's recommendation and the problem was corrected in 15 minutes. More

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Great service I got fast, courteous, pleasant service from Malik and the crew. A pleasant wait with a good cup of coffee - and before I knew it, my car was done! I got fast, courteous, pleasant service from Malik and the crew. A pleasant wait with a good cup of coffee - and before I knew it, my car was done! More

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Outstanding Customer Service Malik, I would like to commend you on the outstanding customer service you provide to me today, April 4, 2016. I called in due to my maintenance l Malik, I would like to commend you on the outstanding customer service you provide to me today, April 4, 2016. I called in due to my maintenance light showing on my vehicle indicating ready for service. You handled my request with no hesitation in a short and timely manner I was able to bring my car in after work to be service with a short period wait time. You greeted me with a smile as always and answered all my questions. I would like to say "Thank you" for the outstanding customer service. You are why I continue to bring my car into the Koons Arlington Dealership for service. Keep doing great things. Thank you Pamela Goins More

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