Malek Abed | Page 2

Service for the oil change was great, Cliff was very understanding and attempted to assist with a recall on my 2025 Sienna. I purchased this vehicle less than 1 year ago and have been unable to use the understanding and attempted to assist with a recall on my 2025 Sienna. I purchased this vehicle less than 1 year ago and have been unable to use the 2nd row seats for multiple months, causing me to climb in and out of my van to safely secure my small children in the back seat. Toyota Direct will not return phone calls or assist with a reasonable resolution to this issue and Toyota did not have a fix for the recall at this time. It is extremely frustrating to have a brand new vehicle that is 1/3 useless and extremely inconvenient for small children- which is the sole reason for purchasing the vehicle in the first place. More

by aleshia.mcnutt Verified Customer Verified Customer

Report | Print

Great dealership, great experience. Fadi was great to work with. Much better experience than another local Toyota Dealership. Will definitely return. Fadi was great to work with. Much better experience than another local Toyota Dealership. Will definitely return. More

by jdfreviewer Verified Customer Verified Customer

Report | Print

I had a great experience buying my new Tacoma. Islam was great to work with and had everything ready to go. Islam was great to work with and had everything ready to go. More

by maxtaylor22 Verified Customer Verified Customer

Report | Print

We had a very good experience and the people were very friendly and easy to work with friendly and easy to work with More

by mel_ann33 Verified Customer Verified Customer

Report | Print

Clean, comfortable, and professional dealership experience of to mention our salesperson CJ Smalls was outstanding and patient experience of to mention our salesperson CJ Smalls was outstanding and patient More

by gobuckeye75 Verified Customer Verified Customer

Report | Print

Great team at Toyota Direct. They located the new Camry I wanted in Indiana and went and got it! Delivery was easy, thanks you Russell and Chris!! They located the new Camry I wanted in Indiana and went and got it! Delivery was easy, thanks you Russell and Chris!! More

by mksmike Verified Customer Verified Customer

Report | Print

This is our second purchase this year with Islam at Toyota Direct. He could not have made our purchases more comfortable. I highly recommend Islam to anyone interested in purchasing a new vehicle. Toyota Direct. He could not have made our purchases more comfortable. I highly recommend Islam to anyone interested in purchasing a new vehicle. More

by jonathangerbick Verified Customer Verified Customer

Report | Print

Russell not only matched,. but beat the bottom line on the cost of my new 2025 RAV4 XLE from another dealership! He explained the complete process & answered all questions that but beat the bottom line on the cost of my new 2025 RAV4 XLE from another dealership! He explained the complete process & answered all questions that my daughter & I both asked. After the sale was completed he again impressed us with the details of newer features & implemented the phone, map a & 3-month free trial with SiriusXM. FULL SERVICE from an experienced salesman who has won over not only myself as a future customer, but perhaps also my daughter 🤗 Thank you, Russell ☺️ Sandy Walter More

by sandrajwalter Verified Customer Verified Customer

Report | Print

I had a great experience with Quinton, and the rest of the staff. They got me the car I wanted at a good price. I am so happy with my Camry. the staff. They got me the car I wanted at a good price. I am so happy with my Camry. More

by troygates1976 Verified Customer Verified Customer

Report | Print

Great experience. Staff was very professional. I don’t remember meeting Malik Abed, but everyone was great. Staff was very professional. I don’t remember meeting Malik Abed, but everyone was great. More

by kevinrichey92 Verified Customer Verified Customer

Report | Print