Mak Dean | Page 2

Absolutely Terrible. I was bullied by the finance guy when I wouldn’t purchase the warranty. The vehicle was still dirty when I picked it up and they didn’t fill the gas I was bullied by the finance guy when I wouldn’t purchase the warranty. The vehicle was still dirty when I picked it up and they didn’t fill the gas tank. More

by dillonanderson94 Verified Customer Verified Customer

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I have to say I was highly impressed with my interactions with the service team. It is by far the best experience I've ever had at the dealership and definitely exceeded my expectations. I've always wondered with the service team. It is by far the best experience I've ever had at the dealership and definitely exceeded my expectations. I've always wondered why dealerships did not have better service for their customers but thankfully you guys lived up to that expectation. I will be back and I'm thankful for Mac my service rep. More

by KEVIN@WEEDMANROSWELL.COM Verified Customer Verified Customer

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We just purchased our 3rd vehicle from Cherokee County Nissan and Joe Simone. Very happy with each vehicle and every purchase process. Mak Dean in the service department is always great to work with. Nissan and Joe Simone. Very happy with each vehicle and every purchase process. Mak Dean in the service department is always great to work with. More

by jamesdurant1985 Verified Customer Verified Customer

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The service center clean comfortable and well Organized. The staff was friendly and knowledgeable. My service requirement was completed promptly The staff was friendly and knowledgeable. My service requirement was completed promptly More

by 401KGUY Verified Customer Verified Customer

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I have had my Infiniti vehicle serviced here a handful of times and I have had a positive experience. times and I have had a positive experience. More

by SECUREMAX Verified Customer Verified Customer

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Everyone was nice, just a few comments. 1.) I was told the day before I could have a shuttle and drop the car off at 8:15, or doba rental. I arrive to drop off and am told in the deale 1.) I was told the day before I could have a shuttle and drop the car off at 8:15, or doba rental. I arrive to drop off and am told in the dealership that shuttle/rental doesnt start until 9 when the "guy" gets in that does it and the rentals. I wait 40 minutes and go check and guy had not arrived, and the person who helped me initially did all the things to get me a rental (took 10 min)...my question is why did I have to wait 40 minutes when the guy turned out not to be the one to have to check me out? It was odd. Def makensure patrons are told when rentals and shuttles run because I was going to order an Uber to arrive at 8:15 until I was told I didn't need to. I was almoat late to a work meeting. 2. My hood was not shut properly. Thank goodness my husband noticed right before we got on the interstate because as we increased speed the hood was shaking badly. This happened once before in my life and I did not catch it before getting on the interstate and the hood flew up and broke my windshield. Just a note of caution. More

by BRANDI.LYNN.SMITH Verified Customer Verified Customer

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Excellent customer service( including but not limited to) great vehicular knowledge, timely service and detailed explanation great vehicular knowledge, timely service and detailed explanation More

by JOSIM77 Verified Customer Verified Customer

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Great experience. Kept me posted on status. Customer service from service supervisor and service men were excellent. Kept me posted on status. Customer service from service supervisor and service men were excellent. More

by wasilewskimichelle63 Verified Customer Verified Customer

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Great experience. Very professional and courteous team. Will definitely continue having my Nissan serviced here. Very professional and courteous team. Will definitely continue having my Nissan serviced here. More

by ANNA.ARRINGTON02 Verified Customer Verified Customer

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I was favorable impressed by the employees of this company. I brought my new 2026 Rogue in for an oil change and despite paying and extrea $100 per month, they charged me over $50. They never explain company. I brought my new 2026 Rogue in for an oil change and despite paying and extrea $100 per month, they charged me over $50. They never explained why I was charged extra. I've paid over $500 for this Service Agreement so far. This is xxxxxxxx at it's highest. More

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