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Mahdi Armoush
Mahdi Armoush at BMW of Orland Park
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Mahdi Armoush

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Mahdi Armoush

August 09, 2024

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Employee Rating

service is absolultye horrible jason the advisor specifically, brakes are sqeeling on brand new M8 and he makes excuses for it over and over again no loaner car, made me pay for a tire even thou More

by moerizek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seraj Abughoush, Amir Abedrabo, James Hatchett, Jason Jakubowski, Richard Pool

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Aug 09, 2024

BMW of Orland Park responded

Thank you for taking the time to share your experience. We sincerely apologize for the frustrations you’ve encountered with our service department. It’s disappointing to hear that the issues with your brakes were not resolved to your satisfaction and that you felt excuses were made instead of solutions provided. We also apologize for the inconvenience regarding the lack of a loaner car and the tire situation. Your experience does not reflect the high standard of service we aim to deliver, and we take your feedback seriously. We’re glad to hear that you had a positive experience with our sales team, but it’s clear we have work to do in our service department. We would appreciate the opportunity to make things right and regain your trust. Please reach out to us directly so we can address your concerns in more detail and find a resolution that meets your expectations. Thank you for bringing this to our attention. Best Wishes, BMW Of Orland Park

Aug 09, 2024

moerizek responded

hello i have tried to speak to someone about this, basiclly this jason guy decided to punish me by making sure he does not put the tire throught claims, also the brakes and rotors cannot be like that i have been complaining to him for a long time and nothing gets done, he also says no loaner is availble for two weeks, i am not sure why when i purchased the car they sold me some package of VIP that you you just pull in and they take care of the issues, i would happily talk to anyone about this issues and am sure they can get my phone number if they like but i highly dought it !!

August 01, 2024

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The best experience ever. I highly recommend BMW of Orland Park. Mahdi went above and beyond to get me the car I wanted it and the best deal. More

by Drmshalabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 02, 2024

BMW of Orland Park responded

We're delighted to hear that Mahdi provided such an exceptional experience at BMW of Orland Park. Thank you for the high recommendation and enjoy your new car!

May 23, 2024

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Employee Rating

Dion was great! really friendly and provided pricing of the items that needed attention with my car. Normally people dread the service dept but not in this case. Tha More

by ASANCHE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bustamante , Gabe Jarquin

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May 23, 2024

BMW of Orland Park responded

Thank you for your kind words! We're delighted to hear that Dion provided you with great service and made your experience with our service department enjoyable. It's fantastic to know that Dion's friendly demeanor and clear communication about the pricing of the items needing attention made your visit a positive one. We'll be sure to pass along your appreciation to Dion for a job well done. Best Wishes, BMW Of Orland Park

April 30, 2024

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Experience was top of the line with the expertise that exceeded my expectation! Always great service with great people! More

by LAILANABOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2024

BMW of Orland Park responded

We're delighted to know that our team at BMW of Orland Park exceeded your expectations! Thank you for the kind words about our service and people!

April 21, 2024

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Employee Rating

Great people but finance guy is a joke you can’t trust him I understand he wants to make money from Warrenty we are not stupid anymore we know you get commission from the Warrenty if not the full amount b More

by NOFALS.225
Recommend Dealer
Yes

Other Employees Tagged: Seraj Abughoush

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Apr 29, 2024

BMW of Orland Park responded

We appreciate your feedback and apologize if you felt any discomfort during the finance process at BMW of Orland Park. We strive to maintain transparency with our customers, so we'd like to address your concerns with you directly, if you're willing. Please feel free to reach out when you have a moment. Thank you, Dan Bustamante - General Sales Manager - 269-375-4500

April 18, 2024

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Employee Rating

Fast drop off and hike home. Car ready as committed and service advisor shared pictures as well as a verbal update. More

by RORAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni

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Apr 18, 2024

BMW of Orland Park responded

We're glad to know you had a swift and efficient experience at BMW of Orland Park. Our team is always committed to keeping our customers updated throughout the service process. Thanks for your positive feedback!

April 12, 2024

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Employee Rating

Mahdi was excellent to work with . Second car bought via him. I would highly recommend him. More

by MOHAMMEDTARUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvin Crowder

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Apr 12, 2024

BMW of Orland Park responded

We are glad to hear that Mahdi made your second vehicle purchase excellent. Thanks for recommending the BMW of Orland Park team.

April 07, 2024

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Employee Rating

The best experience in a car dealer ever and Mahdi make it smooth and enjoyable he just makes everything possible to make sure customer happy More

by galqawasmeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2024

BMW of Orland Park responded

We're delighted to know that you had a great experience with us at BMW of Orland Park. Mahdi and our team always strive to ensure customer satisfaction. Thanks for the positive feedback!

April 05, 2024

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Employee Rating

Great people very friendly and no pressure They go the extra mile to make things smooth More

by SABUHASNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2024

BMW of Orland Park responded

We are so happy that our BMW of Orland Park team provided a smooth servicing experience. Thank you for your kind words!

March 19, 2024

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Employee Rating

Tony was very helpful he answered All the questions that we had asked and he was very knowledgeable More

by Aznoful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mateen Sen, Mark Bugajski

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Mar 19, 2024

BMW of Orland Park responded

We are happy to hear that Tony was helpful and ensured to answer all of your questions. Thanks for sharing with BMW of Orland Park and leaving us a five-star review!

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