Madisyn Krause | Page 5

I was refferd through the Costco Auto program and the staff at Luther Honda were exceptional; flawless and comfortable experience staff at Luther Honda were exceptional; flawless and comfortable experience More

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I just wanted to say that I’m really glad to be working with Madisyn Krause. I especially appreciate how she listen carefully to our needs and do your best to make things work. Her patience throughout the with Madisyn Krause. I especially appreciate how she listen carefully to our needs and do your best to make things work. Her patience throughout the wait for finance approval has also not gone unnoticed, thank you maddy for that. More

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Wonderful experience. Maddy is extremely professional is extremely personal. I would recommend her to anyone. Maddy is extremely professional is extremely personal. I would recommend her to anyone. More

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Maddy was great to work with. She was knowledgeable, patient, thorough and I felt very comfortable working with her. She answered all my questions and was very prompt in communica She was knowledgeable, patient, thorough and I felt very comfortable working with her. She answered all my questions and was very prompt in communicating via phone, text or email. She never made me feel that I had a silly question. Even when I had questions after purchasing the car, she took the time to answer them and even sat in my car explaining some details. The one issue i did have was with Finance. My $1000 deposit was not credited on the sales receipt. Had we not looked at the receipt carefully, it wouldn’t have been caught. After calling Maddy it was quickly resolved but I feel the fiancé person should have noticed our $1000 deposit and credited it appropriately. One recommendation would be to acknowledge the Costco Auto Program on the receipt. The “discount” is only listed as Hopkins Honda Discount NOT Costco auto program discount. . I feel it’s confusing to the customer when it is not listed on the receipt anywhere and the Costco program is not being recognized. It would be an easy fix to have a separate line for Costco Auto Program Discount so the customer is aware of the amount. More

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Great experience. Maddy did an excellent job, made it an enjoyable experience, so did Jeff in finance Maddy did an excellent job, made it an enjoyable experience, so did Jeff in finance More

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Absolutely fabulous! ! Maddy and all the staff helped us to make our dream become true. We are happy for our purchase our beautiful SUV HONDA. We appreciate their service ! Maddy and all the staff helped us to make our dream become true. We are happy for our purchase our beautiful SUV HONDA. We appreciate their service and help. I will recommend to buy with them. They make you easy all the process. More

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I had an amazing experience with Maddy! She was super attentive, made my trade-in process smooth, and answered all my questions. Highly recommend her if you're looking for a car! She was super attentive, made my trade-in process smooth, and answered all my questions. Highly recommend her if you're looking for a car! More

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Customer centric, product knowledgeable and very professional are just a few words to describe my Hopkins Honda experience! I bought my first vehicle there upon moving to MN. And never went anywhere professional are just a few words to describe my Hopkins Honda experience! I bought my first vehicle there upon moving to MN. And never went anywhere else because of their exceptional service in sales and service!! Active listening to my needs and wants and fantastic care in their service department as well! More

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