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Mackenzie Drews
Mackenzie Drews at BMW of Minnetonka

Mackenzie Drews

Marketing Specialist

BMW of Minnetonka

15802 Wayzata Blvd
Minnetonka, MN 55391

5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Mackenzie Drews

April 28, 2026

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Employee Rating

Great service at all levels of the dealership! Jeff Kotnour in service always treats us like we are his most important. They get the job done right the first time and in the time frame the promis More

by Nsdavis78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabreena Khan , Jeff k, Walker W, Ric S

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Apr 30, 2026

BMW of Minnetonka responded

Hi, Thank you for the wonderful review! We’re glad to hear Jeff continues to provide such attentive care and that your experiences across the dealership have been consistently positive. Delivering reliable, timely service is always our goal! We truly appreciate your trust and thank you for choosing BMW of Minnetonka!

April 28, 2026

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Employee Rating

Great customer service, and it’s great how they keep you informed about the progress of the service. More

by jbaezc1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabreena Khan

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Apr 30, 2026

BMW of Minnetonka responded

Hi, Thank you for the review. We are so glad to hear our service team was able to provide you with great service. Transparency is very important to us and it's great to know that was delivered. Thank you for choosing BMW of Minnetonka and we look forward to seeing you again!

April 28, 2026

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Employee Rating

I received prompt response to my initial inquiry that led eventually to picking them to provide me my newest BMW. The entire process was transparent and above board. Annual maintenance has also been easily s More

by aniemyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabreena Khan

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Apr 30, 2026

BMW of Minnetonka responded

Hi, Thank you for sharing your experience! We’re glad to hear the entire process has been clear, convenient, and well-supported. Providing a transparent and accommodating experience is always our goal. We truly appreciate your trust and thank you for choosing BMW of Minnetonka!

April 15, 2026

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Employee Rating

BMW of Minnetonka is a very nice facility with a friendly, respectful, knowledgeable, and helpful staff. More

by MPL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sabreena Khan , Rebecca Robbins, Levi Bulfer

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Apr 17, 2026

BMW of Minnetonka responded

Hi, Thank you for the kind words! We’re glad you enjoyed the facility and had a great experience with our team. Hearing that our staff came across as friendly, respectful, knowledgeable, and helpful means a lot to us. We appreciate you choosing BMW of Minnetonka and look forward to seeing you again! Best, Chris Cohen

April 13, 2026

Dealership Rating
Employee Rating

They are fast and efficient and thoroghly repair my vehicle as well as provide significant value. More

by alexjohndemello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabreena Khan , Rebecca Robbins, Chase powel

Print
Apr 17, 2026

BMW of Minnetonka responded

Hi, Thank you for the great feedback! We’re glad to hear our team was fast, efficient, and thorough in repairing your vehicle while providing strong value. We appreciate your trust in our service team and look forward to assisting you again in the future. Best, BMW of Minnetonka

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