Mackenzie Albin
Mackenzie Albin at DePaula Ford

Mackenzie Albin | Page 8

BDC Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
145 Reviews

Dealership Experience

9 yrs, 2 mos

4.9

145 Reviews

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145 Reviews of Mackenzie Albin

June 15, 2021

Dealership Rating
Employee Rating

DePaula Mazda has done outstanding service work on the 2 vehicles I have leased. Looking forward to 2023. Prompt greeting at the service counter followed by expeditious service is a winning formula. More

by EUROAMTEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Newell , Crystal Blackman, Josh Brogue, Frank Fattoruso, Albert Rodriguez, Vince Smeaton

June 06, 2021

Dealership Rating
Employee Rating

The worst they sold me a truck then sold me the coverage on the truck but never want to fix it cause it is not a good will let my boss who told me to go it was the worst they should be shut down they are th More

by holyice1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jon DePaula , Crystal Blackman, Frank Fattoruso, Jay Newell Sr.

May 27, 2021

Dealership Rating
Employee Rating

Great experience at this dealership. Friendly sales associates willing to work with customers. Treated very fairly, took care of any and all issues. Very happy. More

by echighland09.ec
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Tyler Foster, Joe Shear

May 25, 2021

Dealership Rating
Employee Rating

These Guy's Are Great ! We purchased A 2020 Tacoma Off Road Addition with all the TOYS ! My 21 year old son Loves it ! Manager Jim, Sales person Vince, finance guy Q., Associate Joe All GREAT GUY'S !!! Tr More

by B.Fiero
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Rosamino , Qasim Dawood, Frank Fattoruso, Joe Shear, Vince Smeaton

May 10, 2021

Dealership Rating
Employee Rating

I was an out of state buyer that drove over an 1 hour to get to DePaula Ford and it was well worth the trip. More

by kfmoderski
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon DePaula, Nate Daigle , Ron Bissonette, Frank Fattoruso, Lou Mangovski

May 11, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 07, 2021

Dealership Rating
Employee Rating

We had a great experience working with the staff at DePaula. From shopping with Zac in the sales department to the final step was no pressure. More

by ALMCNALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zak Ballard, Tyler Foster

Apr 08, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 19, 2021

Dealership Rating
Employee Rating

Courteous service, transparency of work and fast service. Requested 30k mile service package which I was told is the works pkg. 30k service included the cabin filter change per the ford app. My bill showed More

by GREGOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kannes

Mar 22, 2021

DePaula Ford responded

Thank you for letting us know you had a good visit, and that there was a miscommunication! Customer satisfaction is our top priority, so if you'd like to reach out to us about this error, please don't hesitate! Sincerely, Mike DeMartino - Service Manager – 518-489-5414

March 06, 2021

Dealership Rating
Employee Rating

I Highly recommend DePaula Ford. The sales department was awesome to work with no back and forth made the deal quick and easy on my 2021 f250 More

by emery_cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Rosamino , Kris Bain, Mike Moolick

Mar 08, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 03, 2021

Dealership Rating
Employee Rating

Thank you for your friendly and prompt service! The purchase of my new F350 was made easy by your sales and finance people! I will be recommending Depaula Ford to friends and family for future purchase More

by DIGDUGG22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Newell, Jon DePaula , Mike Demartino, Justin Dwyer, Tyler Foster, Jay Yudzevich

Mar 03, 2021

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 01, 2021

Dealership Rating
Employee Rating

This is a great place to buy and have service done! I would recommend this dealership to my family and friends. Thank you for the friendly service! More

by DIGDUGG22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Newell, Jon DePaula , Mike Demartino, Justin Dwyer, Tyler Foster, Trevor Schmetterer, Jay Yudzevich

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