MERRICK WADE | Page 2

Best Dealer Anywhere! This is our sixth Acura that we have purchased from this dealer. We continue to get both great service and the opportunity to work with positive energ This is our sixth Acura that we have purchased from this dealer. We continue to get both great service and the opportunity to work with positive energetic people. The process was seamless from Anthony Lewis as our salesman , and R as the financial/person we were in and out in with no hassles. My wife continues to buy her cars at this dealer because they go above and beyond to make sure that we are completely satisfied. More

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30 years and counting of prompt, dependable and courteous service. Thank You Duval Acura, would love a new RL but at age 81 not likely, so keep up the good se and counting of prompt, dependable and courteous service. Thank You Duval Acura, would love a new RL but at age 81 not likely, so keep up the good service. , More

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Outstanding experience!! Duval Acura has always provided me with the highest quality service. It is clear that their team in concerned more about the customer's experience tha Duval Acura has always provided me with the highest quality service. It is clear that their team in concerned more about the customer's experience than they do profit. This attitude and culture keeps me coming back. This was my 4th car purchased so far. I am a customer for life! More

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Great Service & Great Deal I’m a return Acura customer and these people at Duval Acura are the reason why. They treat you with respect. They listen to what you need and then the I’m a return Acura customer and these people at Duval Acura are the reason why. They treat you with respect. They listen to what you need and then they deliver it at a affordable price for a quality product that can’t be matched. Thank you Mr. Lewis for all your hard work and dedication. More

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Service Department is the best New Car Sales Tool It is rare where the company team of professionals is so well "Tuned". Each time I get my service done is like checking into a Trump Hotel, the "fin It is rare where the company team of professionals is so well "Tuned". Each time I get my service done is like checking into a Trump Hotel, the "finest customer service on the planet". On arrival I was met with a young lady that was sure to greet me and knew my name and assisted me in transition to the loaner. It started with the relationship of trust the Merrick has brought to the team you have fantastic individuals like Jovie that carry the relationship to new levels. When my service representative Jovie was not available for my picking up my vehicle, he assigned a "seamless" transition with one of his teammates that promoted professionalism I have grown to be more appreciative each time I visit the dealership for service. It is this relationship that will insure when I am ready for a new Acura that Duval Acura on Atlantic Blvd is the only place I would go. More

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The say home is not a place, its a feeling! I am a GM for a company rated #1 in Customer Service and Hospitality! Duval Acura is MY #1 in Customer Service! I have owned great cars but always ser I am a GM for a company rated #1 in Customer Service and Hospitality! Duval Acura is MY #1 in Customer Service! I have owned great cars but always serviced them at random service centers until I bought my first Acura, a 2013 RDX. My husband had a TLX. I came to Duval for service for an oil change and WOW!!! I will probably own an Acura for the rest of my life because of my first experience with Merrick Wade. I love how attentive and genuine everyone is! Jovie, recognizes me as soon as I walk in, Merrick makes sure I always leave happy. I recently went to replace my tires and got to drive an Aspec RDX while my car was being serviced. Jovie remembered I mentioned it several months earlier when I was getting an oil change. Annnndddd I bought the 2019 RDX Aspec! Then my husband brought his lease up to see my car annnnnd walked out with the Aspec TLX. Tim Walker took care of all my needs with my trade in, was so easy to work with, and he has a great sense of humor! Hector, he was just amazing! He listened to my needs, was so personable! Mike, got us in and out of the finance side quickly and very organized! I run a $6.5 million a year quick service restaurant and winning loyal guests for life is my passion, so when I am treated the way I strive to treat others, they gain 100% of my loyalth and my customer base knows who my favorites are too! Love, Love, Love the guys at Duval Acura. I would seriously cry if I ever walked in and Merrick, Jovie, Tim, Hector, or Mike werent there! More

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No BS. Just the right car for You. I was a Honda person when I first went to Duval to service my Fit. I am now a proud Acura RDX parent. Shop S-MART. Shop DUVAL ACURA. I was a Honda person when I first went to Duval to service my Fit. I am now a proud Acura RDX parent. Shop S-MART. Shop DUVAL ACURA. More

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Oil and filter change I was booked right away, greeted right away, treated very important, service was fast, good price, Felix was very accommodating. I also love Merrick. I was booked right away, greeted right away, treated very important, service was fast, good price, Felix was very accommodating. I also love Merrick. You have a great staff that loves what they do, are good at it, and it's very appreciated. More

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Great service experience As always Duval Acura provided outstanding service experience while taking care of manufacturing recall of both MDX Acuras that we own. Don't hesitate As always Duval Acura provided outstanding service experience while taking care of manufacturing recall of both MDX Acuras that we own. Don't hesitate to use this dealership!!! More

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Great service with a smile Duval Acura always gives excellent service. In addition to some work that needed to be done on my car, I decided to go ahead and have it detailed. I Duval Acura always gives excellent service. In addition to some work that needed to be done on my car, I decided to go ahead and have it detailed. I honestly didn't recognize my car when they brought it up. It looked brand spanking new inside and out! Great job! More

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