Lyn Ford
Lyn Ford at Crest Volvo Cars
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Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
165 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

31 yrs, 10 mos

Languages Spoken

English English

5.0

165 Reviews

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165 Reviews of Lyn Ford

November 21, 2024

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Employee Rating

Excellent service and professionalism. Very friendly and accommodating as well. I would highly recommend them. More

by Centera4040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Brandon Navarro

November 20, 2024

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Great group of people in the service area that are intelligent, capable, efficient, and friendly. Highly recommend them. Jim More

by Jim
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2024

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team and found them intelligent, capable, efficient, and friendly. Your recommendation means a lot to us, and we’re grateful for your support. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

November 07, 2024

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Ally offered an excellence experience with my XC90 in the Crest Service Center. Thank you!! More

by Dscottedwards
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Nov 08, 2024

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Ally provided you with an excellent service experience while working on your XC90. We’ll be sure to pass along your thanks to her. We appreciate your trust in us and look forward to serving you again!

November 02, 2024

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Exceptional. .from start to finish. Detail, quality, value and integrity. Highly recommend this dealer who excels at all metrics. I am Volvo for Life for so many More

by TLittle
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2024

Crest Volvo Cars responded

Thank you for sharing such wonderful feedback! We’re thrilled to hear that your recent experience with our team, especially with Lyn, exceeded your expectations. It’s truly rewarding to know that our commitment to quality, integrity, and attention to detail resonates with valued customers like you. Your kind words about our timely assessments and high-quality repairs inspire us to continue delivering the exceptional service you’ve come to expect. Thank you for being part of our Crest family and for choosing Volvo. We look forward to serving you again in the future!

October 26, 2024

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It is easy to get an appointment when I need it. Staff is polite and friendly. Lyn has been my service advisor for many years. I like that the staff is stable and not continually changing. They have More

by Mrs Francis
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We’re thrilled to hear that you find it easy to schedule appointments and appreciate the friendly and polite staff. It’s great to know that Lyn has provided you with excellent service over the years, and we take pride in our stable team who are dedicated to caring for your Volvo. Your loyalty means a lot to us, and we look forward to continuing to take great care of you and your vehicle!

September 20, 2024

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My service advisor was able to let me know what needed to be done and it was done in a timely manner. He was also able to answer my questions about the newer Volvos as I look to upgrade. More

by lbm9214
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Crest Volvo Cars responded

Thank you for your review! We’re pleased to hear that your service advisor provided timely assistance and addressed your questions about newer Volvo models. It’s important to us that our customers feel informed and supported during their service experience. We appreciate your feedback and look forward to helping you with your upgrade in the future!

August 27, 2024

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Great service. Outstanding Finance department very professional finance manager. Thank you Rachel and Billy for all your help. More

by Ibragim Ganeyev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We’re delighted to hear that you had an outstanding experience with our finance department. Rachel and Billy will be thrilled to know that their professionalism and assistance made a positive impression. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

August 09, 2024

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as with every service experience at Creat Volvo; Allie, Lynn, and the rest of the team were exemplary More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Aug 12, 2024

Crest Volvo Cars responded

Thank you for your feedback! We’re thrilled to hear that Allie, Lynn, and the rest of the team provided exemplary service during your visit. We appreciate your continued support and look forward to assisting you again in the future!

August 07, 2024

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Employee Rating

Service Advisor Lyn Ford has been working with me for over 10 years. He and the entire Service Team have achieved the highest level of excellence in every aspect and every encounter. I highly encourage e More

by catfillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Loaner Team Tina and Stu

Aug 08, 2024

Crest Volvo Cars responded

Thank you so much for your glowing review! We’re honored to have earned your trust and loyalty over the past 10 years. Lyn and the entire Service Team are dedicated to providing top-notch service, and it’s wonderful to hear that their efforts have consistently met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you and your Volvo with the highest level of excellence.

August 02, 2024

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Employee Rating

Lyn my service advisor did a great job and kept me informed at all times! More

by Kathymanos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re glad to hear that Lyn provided excellent service and kept you informed throughout the process. If you have any further questions or need additional assistance, don’t hesitate to reach out. We look forward to serving you again in the future!

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