Luke Klingson | Page 29

Best car buying experience ever! The customer service was great, the prices were right, the facility was comfortable and accommodating for our family and the financing portion of the The customer service was great, the prices were right, the facility was comfortable and accommodating for our family and the financing portion of the deal was quick and smooth. We left happy and knew we got a fantastic deal on our new Passat! More

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Fantastic Purchase We recently came in to purchase a VW and worked with Luke and Adam. He was so nice and friendly. Honestly the whole staff we worked with made sure w We recently came in to purchase a VW and worked with Luke and Adam. He was so nice and friendly. Honestly the whole staff we worked with made sure we had a great experience. I would tell everyone to purchase a car at Burnsville VW. The new every answer to our questions :) More

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New purchase Volkswagon Jetta I love my new car and the purchasing experience was very positive. It was not stressful at all thanks to the staff. I did not feel any pressured sal I love my new car and the purchasing experience was very positive. It was not stressful at all thanks to the staff. I did not feel any pressured sales. More

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Best Customer services Luke and Jacque both went above and beyond in helping me buy my new Tiguan. Both listened to my needs and concerns and ensured that I left feeling as Luke and Jacque both went above and beyond in helping me buy my new Tiguan. Both listened to my needs and concerns and ensured that I left feeling as though I made the right choice. And I did! Excellent customer services! This car sale was quick and stress free! I am so excited and proud to be apart of the Burnsville VW family! More

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Very personable and relaxed. I met with Luke to trade in my GMC Terrain and he was very helpful and listen to me. I felt very at ease and it was nice to have someone talk through I met with Luke to trade in my GMC Terrain and he was very helpful and listen to me. I felt very at ease and it was nice to have someone talk through my choices. He gave me all the pros and cons to consider to make sure I got the car that was right for me. More

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Treated with respect:) In my search for a new car I had been following the procedure below: 1. Making a phone contact with a the dealership and visited with a person about In my search for a new car I had been following the procedure below: 1. Making a phone contact with a the dealership and visited with a person about the type of car that I wanted to test drive, and had scheduled an appointment with them to come test drive the vehicle. 2. I had then showed up on time to meet the person I had talked to, test drive the vehicle, and then visit more about the vehicle or others. What was happening at every single one, was that none of them were around when I arrived, and none of them had pulled up a car so that it was ready to test drive. At one dealership I actually had to wait as the person took off all of the packaging that was wrapped on the car. (It had arrived 3 days prior to my arrival - and I had called and scheduled a week ahead.) When I arrived at Luther Burnsville Volkswagen, I was greeted by my contact person, the car was pulled up and ready. This not only happened once, but the second time when I came back with my husband. In addition to the comment above, I felt my experience at Luther Burnsville Volkswagen was exceptional from start to end. More

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Adam Cote made buying my new Jetta easy I brought in my 2006 Hyundai in hopes of looking for a newer, more reliable car. After exploring the lot for a couple minutes, Adam walked up and offe I brought in my 2006 Hyundai in hopes of looking for a newer, more reliable car. After exploring the lot for a couple minutes, Adam walked up and offered his services. Believe it or not, it wasn't your typical awkward encounter with a car salesman. He was respectful, honest, and actually listened to what I had to say. I am a first time Volkswagen customer with and knew very little about their cars so having a knowledgeable car salesman who wasn't trying to pull a quick one on my was very satisfying. He ended up answering the 20+ questions I had, most of them fairly easy to answer, but a few were difficult. Once he sold me on the car, the paperwork process was simple-I was out within the hour. I'd recommend going to this specific dealership to my friends and would definitely recommend buyers go through Adam. I should also add-Luke Klingson helped me while Adam was taking care of another customer. He was helpful, too! More

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New Volkswagen Passat Sport I recently leased a 2014 VW Passat Sport from Burnsville Volkwagen. I dealth with Luke Klingson. Luke was extremely helpful in helping my wife and I p I recently leased a 2014 VW Passat Sport from Burnsville Volkwagen. I dealth with Luke Klingson. Luke was extremely helpful in helping my wife and I pick out the car for my wife. He was knowledgable and answered every question we could possibly throw at him. I would highly recommend Luke and Burnesville Volkswagen if you are in the market for a new car. They were more than fair on the trade in on my old vechile. It was a great experience! Thanks again Luke. More

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Great experience I was recommended this dealership by a friend, and now I see why. We had purchased bot one but 2 cars the same day. Luke was kind and patient with us I was recommended this dealership by a friend, and now I see why. We had purchased bot one but 2 cars the same day. Luke was kind and patient with us, getting to know us and what our particular needs were. He was never pushy or eager to make a sale. He and his team did their best to make sure that we both left happy, and we did. More

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Great experience, better than other dealerships Our experience with Burnsville VW was great. We were given a more than fair price on our trade and a great deal on our new car. Luke was a pleasure Our experience with Burnsville VW was great. We were given a more than fair price on our trade and a great deal on our new car. Luke was a pleasure to work with, very accommodating. We never felt any pressure throughout the experience (which is opposite of the experience we had buying our last new car at another local dealership this past July). Burnsville VW changed our perception of the whole car buying experience and we left with smiles on our faces. My only reason for not giving them all 5's was a small glitch in the paperwork that meant a new contract being written up. A small inconvenience that they made sure was resolved in a timely manner. More

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