Luis Urias
Luis Urias at Sierra Chevrolet of Monrovia

Luis Urias

Internet Sales Manager

Sierra Chevrolet of Monrovia

721 E. Central Ave
Monrovia, CA 91016

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4.6
23 Reviews
4.6

23 Reviews

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23 Reviews of Luis Urias

November 30, 2025

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Employee Rating

Courteous staff easy to prepare for sale After financial dealings process gets slow with all the apps to complete sale and take over purchase More

by BIX69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz

Nov 30, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you found our staff courteous and the preparation for your sale easy. We understand that the financial process can feel lengthy at times due to the necessary paperwork. We appreciate your patience and are always looking for ways to improve the experience at Sierra Chevrolet. If you have any further suggestions or concerns, please feel free to reach out to us. We hope to see you again! Sincerely, The Sierra Chevrolet Team

November 30, 2025

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Employee Rating

I was in telephone talks for over 2 weeks with Elliot but I was unable to get into the Dealership r/t the distance from my home. However, when I finally did make it onto the lot, Everything was Prepared. T More

by angelsheart61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elliott Amaya-Cruz

Nov 30, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team, especially with Elliot, Louis, and Gary. It’s great to know that your dream car was ready for you and that we were able to make the process as stress-free and efficient as possible. We appreciate you choosing Sierra Chevrolet and hope you enjoy your new car for many miles to come. We look forward to welcoming you back in the future! Sincerely, The Sierra Chevrolet Team

November 25, 2025

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Employee Rating

they were very attentive and good personal care, i would definitely recommend Luis and Sierra Chevrolet thank you More

by omegapedro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 26, 2025

Sierra Chevrolet of Monrovia responded

Thanks so much for your amazing review, Pedro! We're glad to hear about your positive experience with Luis and our team at Sierra Chevrolet. Your recommendation means a lot to us! Looking forward to assisting you again in the future. Enjoy your day! Sincerely, The Sierra Chevrolet Team

November 23, 2025

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This is my second lease, there best customer service ever & unbeatable prices. If anyone can make it happen they can. Finance department was amazing too. Always a great experience purchasing a car. I highly More

by surferjack16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Abarca

Nov 23, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer service and financing team at Sierra Chevrolet. It's fantastic to hear that you had a great experience during your second lease with us. We look forward to assisting you again in the future and thank you for recommending us to others! Safe travels in your new vehicle! Sincerely, The Sierra Chevrolet Team

November 20, 2025

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I lied to multiple times around fraudulently running My credit. I aired my concerns while I was there.. once I finally stopped by lied I was forced to sign a consent form after the fact even tho I never ga More

by jreynoso81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We take your concerns seriously and want to ensure that we address them appropriately. If you could please reach out to us directly at Sierra Chevrolet, we would appreciate the opportunity to discuss this matter further. Your feedback is important to us as we continually strive to uphold our standards. Thank you again for your input. Sincerely, The Sierra Chevrolet Team

November 13, 2025

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Will Cruz and his team did a great job making my car purchase a smooth process it was definitely worth the time driving all the way up from San Diego to work with your team.. thanks a bunch! More

by jpringle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz

Nov 13, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Cruz and his team at Sierra Chevrolet made your car purchase a smooth process. It's great to know that your trip from San Diego was worth it. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

September 02, 2025

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Had a great experience the moment we walked in. Courteous, helpful, understanding and very happy with this dealership. More

by russianet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Sierra Chevrolet. Our team is dedicated to providing courteous and helpful service, and it's wonderful to know that it made a positive impact on your visit. We look forward to welcoming you again in the future! Sincerely, The Sierra Chevrolet Team

September 02, 2025

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Employee Rating

The whole process was very smooth and comfortable. The staff is very helpful and professional. More

by srauf220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your awesome review! We're happy to hear that your experience at Sierra Chevrolet was smooth and comfortable. Our team is dedicated to providing professional service, and it's great to know you felt supported throughout the process. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 03, 2025

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We just purchased a truck from here and Luis helped us. We were happy with the truck and the deal we made! 1000% recommend! More

by YARI.FRANCO.YF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Yari! We’re glad to hear that you are happy with your truck and the deal you made at Sierra Chevrolet. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new truck! Sincerely, The Sierra Chevrolet Team

June 28, 2025

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Employee Rating

Luis was very helpful from the minute we inquired about our truck, all they to the financial part. Rudy was also very helpful and knowledgeable about the financing aspect of the process. Nik was fast very More

by JOHNJPGOMEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rudy Aguilar

Jun 29, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review, John! We’re thrilled to hear that our team, including Rudy and Nik, provided you with excellent service throughout your truck purchasing experience at Sierra Chevrolet. We appreciate your support and enthusiasm for the Niners! We look forward to seeing you again. Sincerely, The Sierra Chevrolet Team

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