Luis Resende | Page 14

Diego is such a great person that assist me in every single question I have about the car I got. I really appreciate the support and the advices he provide to me to pick the best option for me. single question I have about the car I got. I really appreciate the support and the advices he provide to me to pick the best option for me. More

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Very satisfied with service, oil and filter change. Luis Resende explained everything in detail, very courteous and friendly. Luis Resende explained everything in detail, very courteous and friendly. More

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nice service, courteous employees, always available to discuss any issues with my car in detail discuss any issues with my car in detail More

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Luis Resende is phenomenal. He's attentive, courteous and enjoys what he does. He immediately honors my VIP coupons and is very clear with expectations and recommendations. I He's attentive, courteous and enjoys what he does. He immediately honors my VIP coupons and is very clear with expectations and recommendations. I have no complaints AT ALL with Luis. However, on 07/22/23, the service dept. desk was understaffed. Also, it took about 2:30 hrs to get an oil change and tire rotation done on my vehicle. Although we were forewarned, it seemed like a long time. Our wait was not unpleasant: the waiting area is well-appointed. When I received a text that my vehicle was done I waited 15 minutes standing at the desk, as Luis was finally on break. No one attended me or asked me if I needed help. I had to walk over to Stephen Mendez' office where he and several others were sitting, to receive attention. José Colón checked me out, Stephen fetched our vehicle in the lot. I travel an hour and 15 minutes to this dealership because of their customer service. I hope this was just a blip in an otherwise stellar experience at Sport Mazda. More

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Luis Resende' service was great. Very professional and personalized. It is the best experience. Thanks Luis. Very professional and personalized. It is the best experience. Thanks Luis. More

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This is my 3 rd car with Marilyn and Sport Mazda South and I stepped it up a notch this time. I went for the new 2024 Mazda CX-90. Marilyn Santos is my salesperson and she knows what I like in a car. She and I stepped it up a notch this time. I went for the new 2024 Mazda CX-90. Marilyn Santos is my salesperson and she knows what I like in a car. She is very professional, attentive and listens to what I want. I had my son with me this time and he absolutely loves her. He says he will be buying his next car with Marilyn as well. Marilyn makes the whole transaction enjoyable and she definitely knows the business. The whole team at Sports Mazda is amazing including Luis in the service department. I highly recommend Marilyn Santos and Sport Mazda South and I will be back in 2+ years for a new one. More

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The sales and service team is always very friendly and accommodating. Keep up the great customer service experience! accommodating. Keep up the great customer service experience! More

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Outstanding and very professional service oriented personnel. Amenities are very comfortable and the waiting is reasonable personnel. Amenities are very comfortable and the waiting is reasonable More

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My wife and I had a wonderful experience at Mazda Motor Sports today 7/12/23. Our salesperson Patricia helped is in every way possible to make the buying experience really good. Patricia is very knowledgea Sports today 7/12/23. Our salesperson Patricia helped is in every way possible to make the buying experience really good. Patricia is very knowledgeable on the field answering every question we had. Courteous and friendly, no question in mind that she really has a passion on helping the customer first. We most defenetly recomend her to our friends and family and will go back to Mazda Motor Sports of South Orlando for our next car. Thank you Patricia. We will see you when our car be up for service.God bless you. More

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Luis Resende is an excellent service provider. He is detailed and communicative. I certainly will be servicing my Mazda CX-5 with him again! He is detailed and communicative. I certainly will be servicing my Mazda CX-5 with him again! More

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