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Luis Ortiz
Luis Ortiz at Nissan Van Nuys

Luis Ortiz

Sales Consultant

Nissan Van Nuys

5425 Van Nuys Boulevard
Los Angeles, CA 91411

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3 Reviews

Industry Experience

23 yrs, 11 mos

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3 Reviews

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3 Reviews of Luis Ortiz

October 12, 2026

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This dealership made me feel like I was talking with someone I knew for awhile. Luis and the team were amazing and informative More

by CRUCKER27
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz

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Oct 13, 2026

Nissan Van Nuys responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan Van Nuys.

October 04, 2026

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A team of professionals committed to a positive and extremely rewarding experience for the car.shopper who has defined their car goals. Trust them to know the process of finding and acquiring the best More

by Alaska
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz , Matthew Hansen

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Oct 04, 2026

Nissan Van Nuys responded

Your trust in our team’s expertise during the purchase process is deeply appreciated. We’re glad the purchase of your new Nissan Kicks felt rewarding and aligned with your goals. Hearing that our professionalism and commitment made a real difference means a great deal to our team.

October 02, 2026

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It's the worst experience of my life. When purchasing a vehicle the dealership, it's awful from the salesman to the sales manager. Nissan should take away their license. They're so bad th More

by danaspesi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alexis Hernandez, Raul Jimenez, Azat Abramyan, Juan Carlos Hernandez, Karin Olvera, Jose Quintana, Eric Molina, Rafael Mena, Johnny Pacas

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Oct 05, 2026

Nissan Van Nuys responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Oct 05, 2026

danaspesi responded

I would really like a call back this dealership. Was awful, it was an awful experience from the start to the finish, they sold me a new truck when it was delivered, had a 150 miles on it. All 4 shocks are rattling. When you put it in gear, it makes a big thumping. Noise, they completely sold me a lemon and they won't do anything about it. I asked for a new truck to be delivered. They wouldn't do it without even driving the truck. They wanted me to make a service appointment and drop it off in service. So they could scam nissan through the service department

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