Luis Cruz
Luis Cruz at Ford Country

Luis Cruz | Page 4

Finance Manager

Ford Country

280 N. Gibson Rd.
Henderson, NV 89014

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5.0
41 Reviews
5.0

41 Reviews

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41 Reviews of Luis Cruz

December 07, 2019

Dealership Rating
Employee Rating

2017 Mustang GT Great car for the price. Frank was an outstanding salesman and made the buying experience enjoyable. From sales to finance the process was simple and More

by Bob B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2019

Ford Country responded

Congratulations on your beautiful new Mustang Bob! She's a beaut! We will be sure to let Frank know all the kind words spoken of him! If you need anything in the future, please do not hesitate to reach out to us!

December 04, 2019

Dealership Rating
Employee Rating

The service at this dealership what's the worst. I've always drove Fords. Traded my car in and bought a Subaru Outback.fcuk ford More

by Cmhj15
Recommend Dealer
No

Other Employees Tagged: Kirsten Neill, Mario Hernandez

Dec 17, 2019

Ford Country responded

We are very sorry to hear about your experience during your last visit to our dealership. We are always looking to improve our service to our guests! I would like to hear more about what we can do to help improve our experience. If you can, please give me a call or email @ 702-558-8002 or skoon@fordcountrylv.com . I hope all is well! Sincerely, Sean Koon Director of Guest Experience

November 17, 2019

Dealership Rating
Employee Rating

“Amazing “ No pressure, no hustle and honest. Honestly the best experience I’ve ever had at any dealership, Taking care of my needs and not theirs. Kevin listened to my needs then very calml More

by Krashkallio
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Schwan, Brian Minor

November 02, 2019

Dealership Rating
Employee Rating

16 Year Old Me Would Be So Happy Right Now My 2012 Ford Focus had a transmission mishap and I was stuck with only two options-- dump it or dump thousands into it. Kevin reached out to me about More

by lorriannesacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Armendariz , Kevin Clyde

October 04, 2019

Dealership Rating
Employee Rating

Smooth Transaction Frank Luciano made a easy sailing for us when we purchased a 2007 Toyota 4Runner from Ford Country. The car was serviced and detailed on our arrival More

by Loddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Luciano

Oct 04, 2019

Ford Country responded

Congratulations on your new 4Runner! We are so happy to hear Frank went above and beyond for you! We will be sure to let him know!

October 04, 2019

Dealership Rating
Employee Rating

Best experience ever. This was the best experience ever. Great selection of vehicles, no pressure from Chad and clear explanation of all the documents. Love our new Explore More

by Hockey Time
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Armendariz , Chad Wellborn

Oct 04, 2019

Ford Country responded

We are thrilled to hear how great your experience was with Chad on your last visit! We hope you are enjoying your new Explorer! She's a beauty!

August 18, 2019

Dealership Rating
Employee Rating

Wonderful sales experience! Had an excellent experience with Ford Country. Walked into the dealership and was very honest that I was looking for a deal that may not be possible. More

by FusionRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Schwan , Scott Gilmore

Aug 21, 2019

Ford Country responded

Thank you so much for your kind Robs! We will be sure to pass them onto Kevin and let him know how highly you spoke of him! Congratulations!!

June 29, 2019

Dealership Rating
Employee Rating

Thank you Ford Country Thanks you Ford Country and Kevin Schwan! Kevin was helpful, they gave me a fair price for my trade, and made a great deal on the truck I was looking More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Schwan , Kenneth Chapman

Jul 20, 2019

Ford Country responded

Congrats on your new truck Robert! She's a beaut! Thank you so much for taking your time to leave us a great review and high star rating about your visit with Kevin here at Ford Country! We hope to see you again soon!

June 20, 2019

Dealership Rating
Employee Rating

Amazing Frank exceeded Expectations. He sold me my first new car and went above and beyond to help. All of the staff are very friendly. I highly recommend c More

by Bronc9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Armendariz, Frank Luciano

Jun 21, 2019

Ford Country responded

Thank you so much for your awesome review! Congratulations on your first new car! We are very pleased to hear that Frank was able to make it a memorable experience!! Have a great weekend!!

April 19, 2019

Dealership Rating

Don't trust this dealership I wish I had read these reviews before bring my Mustang to this dealership to have the Takata Airbags replaced due to a recall. They broke my key and More

by Michelle Zygela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Kirsten Neill , Seth Allen, Ryan Burgess, Brad Cambridge, Kenneth Chapman, Sam Jannoud, Sean Koon, Dan Mahoney, Chris Pellinger

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