Luda Gomez

Thank you for the opportunity to purchase. It was a relatively efficient process which I appreciate greatly. I would have no problem referring friends and family to Vancouver Toyota. It was a relatively efficient process which I appreciate greatly. I would have no problem referring friends and family to Vancouver Toyota. More

by g7409.2201 Verified Customer Verified Customer

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I wanted to get a grand Highlander for the family. I reached out to Luda and she made the process very easy for me from start to finish. I reached out to Luda and she made the process very easy for me from start to finish. More

by fosterlavender Verified Customer Verified Customer

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They were honest and followed through on what they said they would do. Thank you they would do. Thank you More

by peterwaldo1 Verified Customer Verified Customer

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Everyone at the dealership was very kind and helpful and there was no pressure or predatory tactics. there was no pressure or predatory tactics. More

by Zch21 Verified Customer Verified Customer

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Luda is always a pleasure to work with, i have gotten many cars from Toyota and have always appreciated working with everyone at McCords Toyota. I would refer anyone looking for a vehicle to them. many cars from Toyota and have always appreciated working with everyone at McCords Toyota. I would refer anyone looking for a vehicle to them. More

by ash_deann89 Verified Customer Verified Customer

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Everyone was professional and friendly. Went in knowing what we were paying and got out pretty quick. Went in knowing what we were paying and got out pretty quick. More

by terrilangel250 Verified Customer Verified Customer

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I was very pleased with the vehicle ordering and sales process. Luda Gomez was my sales representative and was very easy to work with, responsive and upfront with the vehicle cost and options. However, process. Luda Gomez was my sales representative and was very easy to work with, responsive and upfront with the vehicle cost and options. However, after purchasing an extended warranty, I realized after conducting further research when I returned home, that I had paid too much for the extended warranty. I submitted a review commending Luda Gomez and the sales process; however, I stated in my review I was not pleased with the cost I had paid for the extended warranty I was offered. I should have been better prepared to negotiate the extended warranty purchase cost and should have received a better deal. I was pleasantly surprised when I was contacted almost immediately by Lynn Quiding from Customer Relations to discuss my review and my concern. I explained my experience and told her I had already submitted a cancellation request for the extended warranty to Skyler Peragine, the Financial Manager I had dealt with. She said she would follow up if needed to ensure my cancellation request was processed. At this point I expected a full-on battle to obtain a full refund as a significant commission is associated with extended warranty purchases. However, again I was pleasantly surprised. Skyler Peragine went out of his way to assist me in processing the cancellation request. At no time did he drag his feet or try to pressure me to keep the extended warranty and not shop around with other Toyota Dealers. He was very polite, responsive and friendly to all my requests. He also willingly provided me copies of any cancellation documentation I requested for my records. My cancellation request was quickly processed through the Business Office, and a full refund check was submitted to my lien holder. It is obvious after dealing with three different dealership employees during the sales and financing process, that Mccord's Vancouver Toyota Dealership management emphasizes and strongly supports customer satisfaction. I highly recommend this dealership for purchasing a new vehicle. More

by jeffreys741 Verified Customer Verified Customer

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Luda Was very thorough, positive, and helpful in all of her dealings with us. We had a great buying experience with her. her dealings with us. We had a great buying experience with her. More

by buzzthomsen Verified Customer Verified Customer

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The sales people were easy to deal with and I especially liked working with Esther online to receive a fair price through the Costco referral. liked working with Esther online to receive a fair price through the Costco referral. More

by keldsend Verified Customer Verified Customer

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Is the third time I have gone to Vancouver Toyota and specifically worked with Luda. Everything about Vancouver Toyota is first class. The way they treat their clients, the quality of their vehicle vehic specifically worked with Luda. Everything about Vancouver Toyota is first class. The way they treat their clients, the quality of their vehicle vehicles and follow up servicing them, the approach of the finance department and professionalism is second to none. I always take the time to look around at what other dealerships offer, but inevitably end up working with Vancouver Toyota because they are the best. More

by niner320 Verified Customer Verified Customer

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