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Lucas Newlan

Overview Reviews (78) Inventory (268)

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Lucas Newlan

Lucas Newlan | Page 2

Sales Consultant

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

I am from a small town and want to treat everyone like I will see them tomorrow. In a small town we are all friends.

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4.8

78 Reviews

I am from a small town and want to treat everyone like I will see them tomorrow. In a small town we are all friends.

Overview Reviews (78) Inventory (268)

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

4.8

78 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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78 Reviews of Lucas Newlan

March 03, 2026

Dealership Rating

Employee Rating

Excellent service at the dealership—friendly staff, quick process, clear communication, and I’d absolutely recommend them again process, clear communication, and I’d absolutely recommend them again More

by Jasonmoles

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Troy Moretz, Justin Yoder, Dave Savage, Tanya Wilson

Mar 04, 2026 -

Shottenkirk Superstore responded

We’re happy to hear our team provided friendly assistance and that the service process on your Ram 1500 was efficient with clear communication. Thank you for recommending us. We look forward to the next opportunity to serve you. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

March 01, 2026

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Employee Rating

Very friendly and knowledgeable staff. They went above and beyond to locate the Expedition I was looking for. The whole process was smooth, and they got us out the door quickly. They went above and beyond to locate the Expedition I was looking for. The whole process was smooth, and they got us out the door quickly. More

by PamC

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joe Gates, Matt Luers

Mar 01, 2026 -

Shottenkirk Superstore responded

It’s great to hear that our team provided friendly and knowledgeable service to locate the Ford Expedition you wanted. We’re pleased the process was smooth and efficient. Enjoy your new Expedition and don’t hesitate to reach out with any questions. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

February 07, 2026

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Employee Rating

Shottenkirk helped us find exactly what we’re looking for. Told them the price range we could afford and they found us the perfect car. We will definitely come back the next time we are looking for a new for. Told them the price range we could afford and they found us the perfect car. We will definitely come back the next time we are looking for a new car. More

by Melindamsloan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ben Brooks, Tanya Wilson

Feb 07, 2026 -

Shottenkirk Superstore responded

Thank you for sharing your experience. It’s wonderful to hear our team helped you find the right Kia Sportage within your budget. We look forward to helping you again on your next car search.

December 09, 2025

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Employee Rating

Tony and his Service team were fast and courteous, got to me at my appointment and deliver quick service me at my appointment and deliver quick service More

by vschmitt1983

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Joe Gates, Mike Allen, Tanya Wilson , Cody Mason

Dec 09, 2025 -

Shottenkirk Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

November 30, 2025

Dealership Rating

Employee Rating

Nice place, nice people, very good experience. They made it very quick and painless. Upfront pricing made it a good deal with very little haggling.. They made it very quick and painless. Upfront pricing made it a good deal with very little haggling.. More

by Jmidd999

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Troy Moretz, Matt Luers

Nov 30, 2025 -

Shottenkirk Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Superstore. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

November 07, 2025

Dealership Rating

Employee Rating

Alignment problem with my truck, Shottenkirk tech’s stayed with the problem & kept at it till it was dialed in the best it could be. Very detailed explanation of the problem & solution to it. stayed with the problem & kept at it till it was dialed in the best it could be. Very detailed explanation of the problem & solution to it. More

by OLSON.MARC

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tanya Wilson

Nov 07, 2025 -

Shottenkirk Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

September 22, 2025

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Employee Rating

Business is very clean and neat. The people are awesome and the service is great. The people are awesome and the service is great. More

by Kennykildow

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Brown

Sep 22, 2025 -

Shottenkirk Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 03, 2025

Dealership Rating

Employee Rating

Great place. Always friendly and helpful. Do excellent service at a reasonable price. Would recommend it to anyone, and I do. Always friendly and helpful. Do excellent service at a reasonable price. Would recommend it to anyone, and I do. More

by Danharken157

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Luers, Montel Timmons, Dave Savage, Tanya Wilson , Cody Mason, Matt Weir

Sep 03, 2025 -

Shottenkirk Superstore responded

August 29, 2025

Dealership Rating

Employee Rating

Manager,Troy salesman,Luke and finance guy joe all worked to get me a very good deal.highly satisfied.will b a repeat customer to get me a very good deal.highly satisfied.will b a repeat customer More

by jesssholl57

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Troy Moretz , Joe,finance

Aug 29, 2025 -

Shottenkirk Superstore responded

July 31, 2025

Dealership Rating

Employee Rating

Great sales staff. Willing to work with us! Did everything to find us a car in our price rang. Willing to work with us! Did everything to find us a car in our price rang. More

by stanmanford

Recommend Dealer

Yes

Other Employees Tagged: Matt Luers

Jul 31, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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