Lucas Mertz

We have purchased 3 cars from Whites Honda and have had a great experience every time. Lucas Mertz has been amazing at getting us what we need and taking care of everything. Would recommend him to anyone. great experience every time. Lucas Mertz has been amazing at getting us what we need and taking care of everything. Would recommend him to anyone. More

by C_WARREN1981 Verified Customer Verified Customer

Report | Print

Lucas was amazing. Having never owned a Honda before, he spent 20-30 minutes explaining all the features before the test drive. He then walked us through various screen Having never owned a Honda before, he spent 20-30 minutes explaining all the features before the test drive. He then walked us through various screens and features during an extended drive. Dealership I felt the discounted price from advertised price could have been lower. More

by jpausland10 Verified Customer Verified Customer

Report | Print

Lucas and the other workers showed friendliness and great communication! Made my experience great! Id reccomend this dealership communication! Made my experience great! Id reccomend this dealership More

by BRADY.COURTNEY17 Verified Customer Verified Customer

Report | Print

Lucas was a joy to work with. He made sure to give us all of the details on the warranty as well as checked into the damages for the car that will get repaired. He made sure to give us all of the details on the warranty as well as checked into the damages for the car that will get repaired. More

by mplefeld Verified Customer Verified Customer

Report | Print

I live in Southeast Michigan, and I was searching online at dealers in Michigan and Ohio for a used Honda Pilot. I located several at White's Honda of Lima. Upon my phone call and several visits, the sales at dealers in Michigan and Ohio for a used Honda Pilot. I located several at White's Honda of Lima. Upon my phone call and several visits, the sales staff was extremely helpful and considerate in providing test drives, review of documentations and selections of used cars. When a new vehicle appeared for sale, I was immediately sent a short video of the vehicle taken by the salesperson to answer some of my questions. When I purchased the car, the process was courteous and professional without any hard selling. Because I was out of state, we concluded paperwork online with Docusign. My 2022 Pilot with 51,000 miles was delivered with brand new tires, wheel alignment, major fluid changes, major inspections, a new battery and all open Honda recalls completed. The car was detailed and clean as a whistle. I was very pleased with this level of care and service. A big thank you to the staff at White's Honda of Lima, in particular Lucas, Robb, Troy and Max. I highly recommend this Honda Dealer. More

by robertlscales Verified Customer Verified Customer

Report | Print

Lucas was amazing! I am so happy with my car and with the process of getting it. Everyone was so nice and I will be going back in the future. I am so happy with my car and with the process of getting it. Everyone was so nice and I will be going back in the future. More

by Emma Verified Customer Verified Customer

Report | Print

Quick and easy. Lucas had no pressure approach which was appreciated. I would purchase a vehicle from Whites Honda again. Lucas had no pressure approach which was appreciated. I would purchase a vehicle from Whites Honda again. More

by mike@amboscabinets.com Verified Customer Verified Customer

Report | Print

Excellent customer service! Lucas was knowledgeable and courteous and answered all of my questions without hesitation. Lucas was knowledgeable and courteous and answered all of my questions without hesitation. More

by LPSCHROEDER4 Verified Customer Verified Customer

Report | Print

Great experience with the entire dealership. They worked hard to get me into the car I wanted and they succeeded. They worked hard to get me into the car I wanted and they succeeded. More

by marlonharp7 Verified Customer Verified Customer

Report | Print

Honda helped me get a car when i didn’t even think i could get one. Thank you Ashlie! could get one. Thank you Ashlie! More

by MARIALG20 Verified Customer Verified Customer

Report | Print