Lou-Royce Christophe
Lou-Royce Christophe at Kelly Nissan of Lynnfield

Lou-Royce Christophe | Page 10

Sales Consultant

Kelly Nissan of Lynnfield

275 Broadway
Lynnfield, MA 01940

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4.9
124 Reviews

Dealership Experience

9 yrs, 2 mos

4.9

124 Reviews

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124 Reviews of Lou-Royce Christophe

March 23, 2021

Dealership Rating
Employee Rating

Lou was very helpful to me. I didn't have much time to negotiate and we got right to it. He is an asset to your business. Knowledgeable and reasonable. Treat him well. More

by Bob
Recommend Dealer
Yes
Mar 23, 2021

Kelly Nissan of Lynnfield responded

On behalf of Lou, thank you, Bob! We are happy to know that you were well taken care of and that Lou was so accomodating. We really appreciate you taking the time to share this with us!

March 23, 2021

Dealership Rating
Employee Rating

Left kelly 15 years ago after many good years. Gave you another try and this experience was the way it use to be. I had Lou Royce as my sales person and he was knowledgeable and reasonable. He is an asse More

by Bob
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fillipo, went out of his way to be helpful.

Mar 23, 2021

Kelly Nissan of Lynnfield responded

That means a lot to us, Bob! We are happy to know that you had the chance to work with Lou and that he was more than helpful! We are glad to have someone like you as a customer! Thank you, Bob!

March 20, 2021

Dealership Rating
Employee Rating

Met with Lou and a few minutes in, I was very comfortable with him. He attended my every need, wants and questions, higher than my expectations. I am thrilled with my car and a special thanks to him and Vi More

by Susan T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vinny Varacalli , Melody Francis

Mar 23, 2021

Kelly Nissan of Lynnfield responded

That is great to hear, Susan! We are glad that you had the opportunity to work with Lou and Vinny and that they were both so helpful! It is great that they made sure you were well taken care of and that everything ran smoothly. Thank you, Susan, for taking the time to share this with us! We will be sure to pass this along!

November 13, 2020

Dealership Rating
Employee Rating

Very disappointed with Kelly Nissan of Lynnfield. I had been leasing with them for years and came back recently because my lease was almost up. I was ready and able to sign another lease with them. I was s More

by Cassieduck14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 16, 2020

Kelly Nissan of Lynnfield responded

Hi Cassie, we are sorry to see that you did not have a great experience. We have reached out to the General Manager to find out more information regarding your visit. From what we understand, the issue was rooted in being unable to reach the payment you wanted. Please feel free to reach out if you have any other questions. Thank you.

October 03, 2020

Dealership Rating
Employee Rating

Pleasant experience, no pressure! My salesman was excellent. He was very patient with me and even took the time to speak to my son in Texas because I really had little or no experience buying a car m More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: New gentleman in finance (think his name is John) and Dan Ursino helped me with problems when Lou was off the day I went back

Oct 06, 2020

Kelly Nissan of Lynnfield responded

That is great to hear, Judy! We are happy to know that Lou was so helpful and friendly and even took the time to speak with your son! We are always more than happy to help and make sure that you are well taken care of! Thanks, Judy!

August 29, 2020

Dealership Rating
Employee Rating

Ben in the service department was very friendly and professional. Quick service. I was very satisfied. Lou in the sales department is always very helpful. More

by Pbb18823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Mitchell

Aug 31, 2020

Kelly Nissan of Lynnfield responded

On behalf of Ben and Lou, thank you for sharing your experience with us! We are happy to know that they were both so helpful and friendly. We appreciate you taking the time to share your feedback with us!

January 15, 2020

Dealership Rating
Employee Rating

Lou was my salesperson and he is very professional he knows the business is also a good negotiator and I would recommend Lou to anyone that I know More

by Bfolino
Recommend Dealer
Yes
Jan 15, 2020

Kelly Nissan of Lynnfield responded

We are glad to hear that about Lou! It is great that he was so helpful and professional. Thank you for the recommendation!

January 13, 2020

Dealership Rating
Employee Rating

Had a great experience at Kelly Nissan! Lou was so helpful, making the process very easy! He was pleasant to work with and had a great attitude! I’ll definitely be recommending this dealership and esp More

by acarver3414
Recommend Dealer
Yes
Jan 15, 2020

Kelly Nissan of Lynnfield responded

We are happy to hear that! We're glad that you had the opportunity to work with Lou and that he made the process so easy! Thank you for your recommendation! We will be sure to pass this along to Lou!

April 16, 2019

Dealership Rating
Employee Rating

Beyond Excellent. I have given Kelly Nissan of Lynnfield 5 stars because of how well they tend to their customers. Lou was such a huge help due to his hardwork and need More

by tgarcia44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miner Sparks

Apr 18, 2019

Kelly Nissan of Lynnfield responded

That really means a lot to us! We strive on making sure our customers have a 5 star experience, so we are happy that you experienced that! We are glad that Lou was so helpful and that he also helped your boyfriend purchase a car a few months ago. Congratulations on your new car, thank you for sharing this with us!

April 16, 2019

Dealership Rating
Employee Rating

Thank you I came up to buy a car for my wife. I was recommended to Lou and I am sure glad I crossed paths with him. I look forward to doing business with him in More

by Dan0qbal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2019

Kelly Nissan of Lynnfield responded

On behalf of Lou, thank you for sharing your experience with us! We are glad that he was so helpful in regards to buying a car for your wife. We look forward to working with you again in the future, take care!

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