Lou Machado | Page 3

The dealership is nice. It's new a clean. The waiting area is comfortable with good refreshment choices. The staff are great. The greeter when I drove up was happy and very It's new a clean. The waiting area is comfortable with good refreshment choices. The staff are great. The greeter when I drove up was happy and very welcoming. Cesar at the check-in desk is knowledgeable and helpful. Overall a nice experience. More

by KKATHYLEDESMA Verified Customer Verified Customer

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My car notified to service need so I call service department and make appointment after one week that was on February 29th 1.00 pm feb 28th they called me and confirmed my appointment too but when I department and make appointment after one week that was on February 29th 1.00 pm feb 28th they called me and confirmed my appointment too but when I go there the service team says no one informed them so that I have to stay 4 hrs if need to do after lots of discussion they put me to finance department I so them my service agreement for 2 years which charged me 4000 $ he says they do only beak down he didn’t understand service agreement is for service it’s not breakdown that’s coming under warranty. Hereafter I never recommend any body to Downey Hyundai More

by NANDANADPERERA Verified Customer Verified Customer

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The car was not washed after the oil change. The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealer The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealership, but this was not a good look for them. More

by ZUNIGA.ENRIQUE Verified Customer Verified Customer

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A long wait. Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside More

by Reyanna Verified Customer Verified Customer

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They was very nice and polite and very knowledgeable about the car and super professional about the car and super professional More

by ANNETTEOLIVER Verified Customer Verified Customer

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Exelente trato rápido té aprueban y sobre todo no te hacen perder tu tiempo seguros que te traes tu carro. hacen perder tu tiempo seguros que te traes tu carro. More

by ELIESERH77 Verified Customer Verified Customer

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Super helpful guys. Kept me informed about what was happening, went above and beyond helping me. Kept me informed about what was happening, went above and beyond helping me. More

by robert.sloan85 Verified Customer Verified Customer

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Got both my cars here. Greeted as soon as I got here. Staff is friendly and helpful Greeted as soon as I got here. Staff is friendly and helpful More

by JAS.VENEGAS Verified Customer Verified Customer

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