Logan Lapine | Page 3

Tonkin Gladstone Hyundai responded

Corilynn, we're so glad to know that Logan made your truck-buying experience a breeze at Tonkin Gladstone Hyundai! We will pass along your thanks. Congratulations on getting your dream truck!

Tonkin Gladstone Hyundai responded

I'm sorry to hear you were dissatisfied with your recent visit. We strive for excellence and honesty in all aspects of our service, as we agree that working with us should always be simple, easy, and fun. I'm disappointed to know we did not live up to that expectation and I understand how frustrating this must be for you. If you'd like to discuss this further or if there are any other concerns you may have, please don't hesitate to reach out directly using the number I've provided below. I would like to assist however I can. Thank you, Hero Yoon - General Sales Manager 503-258-5703

Tonkin Gladstone Hyundai responded

Thank you for taking the time to share your feedback with us. We are thrilled to hear that Logan provided you with a wonderful experience and that you love your new car. Your satisfaction is our top priority, and we're glad to know that our salesman left a positive impression on you. However, we apologize for any inconvenience caused by the persistence of the finance manager regarding the warranty. We understand that the finance process should be smooth and painless. Your concerns are valuable to us, and we will address this matter with our finance team to ensure that such situations are minimized in the future. We genuinely appreciate your candid feedback, as it helps us improve our services and deliver a better experience to our valued customers like you. Should you have any further questions or require any assistance, please don't hesitate to reach out to us. Once again, thank you for choosing Tonkin Gladstone Hyundai for your automotive needs. We hope you enjoy your new car and have many wonderful journeys ahead. for the love of cars, Hero Yoon General Sales Manager

Tonkin Gladstone Hyundai responded

It was our pleasure to complete your vehicle's service! Thank you for your support and kind words. We appreciate your review and wish you safe travels ahead! -- The Tonkin Gladstone Hyundai Team

Tonkin Gladstone Hyundai responded

Thank you for sharing your great review! We are happy to have earned your business and we hope to see you again at Tonkin Gladstone Hyundai. Safe travels ahead!

Tonkin Gladstone Hyundai responded

Thank you for the review! We appreciate the kind feedback about Charles and Dane and hope to see you again at Tonkin Gladstone Hyundai!

Tonkin Gladstone Hyundai responded

We're thrilled to hear that you appreciated our friendly and helpful team here at Tonkin Gladstone Hyundai, Angie! Thanks for taking the time to share your experience with us. We hope to assist you again in the future!

Tonkin Gladstone Hyundai responded

We're thrilled to hear that your test drive and purchase experience was seamless, Kristadauenhauer. While we apologize for the inconvenience caused by adding additional service/parts without your request, we're happy to see that you left completely satisfied after receiving a loaner car, a complimentary vacuuming, and a car wash coupon. Thank you for choosing Tonkin Gladstone Hyundai.

Tonkin Gladstone Hyundai responded

We're delighted our team provided helpful assistance at Tonkin Gladstone Hyundai! Thank you so much for sharing this positive feedback!

Tonkin Gladstone Hyundai responded

David, we are so happy to hear you had an informative experience and got a great deal here at Tonkin Gladstone Hyundai! Thank you for sharing your feedback with us, we truly appreciate it. Drive safe!