Lisa Zaccario

Honda of Toms River responded

Hi, Thank you for taking the time to share your detailed feedback. We sincerely apologize that your experience left you feeling frustrated and that you felt your time and expectations were not respected. We understand your concerns regarding vehicle availability, communication about pricing, and the sales process. We strive to provide accurate information and a transparent experience for every customer, and we’re disappointed to hear that your experience did not reflect that standard. Your comments regarding the communication you received and the circumstances surrounding your visit will be shared with our team for review. We appreciate you bringing these concerns to our attention, as feedback like this helps us identify opportunities to improve our processes and customer communication. Thank you again for sharing your experience. We regret that we were unable to earn your business on this occasion and appreciate the opportunity to learn from your feedback. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Thank you for your wonderful feedback! We’re thrilled to hear you had such a great experience purchasing your new Car. Giroux will be delighted to know he made such a positive impression we’ll be sure to share your kind words with him. Congratulations on your new Honda, and thank you for choosing Honda of Toms River! Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River