Lisa Gary

Lisa was absolutely wonderful to work with! I reached out ahead of my visit and asked her to put together information on three vehicles, and she had everything ready for me when I arrived. She I reached out ahead of my visit and asked her to put together information on three vehicles, and she had everything ready for me when I arrived. She made the entire process so easy, enjoyable, and stress-free, and helped me feel confident in my decision. Just two hours later, I was driving home in my new car! I couldn’t be happier with the experience and truly appreciate all of Lisa’s help. If you’re in the market for a vehicle, I highly recommend asking for Lisa. You’ll be in great hands! More

by mharris0107 Verified Customer Verified Customer

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Not pushy. Willing to work with you on pricing and trade ins very nice folks Willing to work with you on pricing and trade ins very nice folks More

by fishertj30 Verified Customer Verified Customer

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Great customer service. Excellent service given and short wait time. Clean waiting area and spacious. Excellent service given and short wait time. Clean waiting area and spacious. More

by JUANKIMBROUGH Verified Customer Verified Customer

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Wonderful! Efficient! Everything done in a timely manner. Great service and customer care. Job well done Efficient! Everything done in a timely manner. Great service and customer care. Job well done More

by ACOCHRAN1989 Verified Customer Verified Customer

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Strive made sure I was greeted properly. Service was performed promptly. Dan from body shop took care of light from a body repair . Very pleasant waiting area, cashier and clean . Service was performed promptly. Dan from body shop took care of light from a body repair . Very pleasant waiting area, cashier and clean . More

by SSTEWART55 Verified Customer Verified Customer

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I went into your service center with a oil leak. The was car was leaking oil on my concrete driveway. I was told that the oil filter was loose causing the oil leak. My one and only oil change was pe The was car was leaking oil on my concrete driveway. I was told that the oil filter was loose causing the oil leak. My one and only oil change was performed at the same service center. I was advised I was due for an oil change. I was told the charge would be $98.00. I declined the oil change at this service center. The car brought back to the garage. I was told that the oil filter was tightened and that the car was ready to go out the door. I was told that the oil level was 20% full. I was surprised that my oil level was not brought up to 100%. I thought since this service center performed the only oil change on this car, they were the one's responsible for not putting the oil filter on properly. At minimum the oil level should have been brought back 100%. If the oil filter is faulty, it should have been replaced. I had complain before an employee put oil in the car. In my life experience I have never had an oil filter become loose. I was very happy with the speed your service center provided me a rental car. More

by DLAMP11 Verified Customer Verified Customer

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We had a great experience and are very happy with everyone that helps us. Lisa was also great everyone that helps us. Lisa was also great More

by leisapeyton68 Verified Customer Verified Customer

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I am writing to express my disappointment with my recent used vehicle purchase from Lunghaner Buick GMC. While I ultimately purchased the vehicle, the overall experience fell far below the level of professi used vehicle purchase from Lunghaner Buick GMC. While I ultimately purchased the vehicle, the overall experience fell far below the level of professionalism and customer service I expected from your dealership. There were several issues throughout the process that left my wife and I frustrated: Credit Application Confusion I was initially told that my wife would need to co-sign the loan, so she made the drive from Ohio to assist with the purchase. Later, I discovered that her credit had already been run and that she was not actually needed as a co-signer. At no point did anyone contact us to let us know this. Had someone simply communicated with us, my wife could have avoided making that trip altogether and on with her work day. The Agreed-Upon Deal and Lack of Communication Johnny and I reached an agreement that we were both comfortable with. The following day, I left him a voicemail explaining that I couldn’t make it because of school-related obligations with my children, but that I would be there on Friday to complete the purchase. I never received a return call. When I texted on Monday, I was told the vehicle would remain for sale because the dealership could not hold it. I even offered to leave a deposit, but that was declined. I found this to be a very disappointing business practice, especially after we had already agreed on a deal. Vehicle Mileage Was Incorrect When I finally arrived, I discovered the vehicle had approximately 3,000 more miles than what was advertised online. I was told the owner had been driving it and that the price had been lowered because of the additional mileage. While I appreciate the explanation, this information should have been disclosed before I made the drive from Ohio, not after I arrived. Undisclosed Damage After getting into the vehicle, I immediately noticed a quarter-sized crack in the glass. Once again, no one informed me of this before I made the trip. Discovering undisclosed damage after driving that distance was extremely frustrating. I am not someone who typically complains, but there were simply too many loose ends throughout this transaction. Communication was poor, important information was withheld, and the overall process did not reflect the professionalism or honesty I expected from a dealership with your reputation. I hope you will take these concerns seriously and review your used vehicle sales process so future customers do not have a similar experience. While I appreciate that I was ultimately able to purchase the vehicle, the path to getting there was unnecessarily frustrating and could have been avoided with better communication and transparency. Thank you for taking the time to read my concerns. I would appreciate hearing your thoughts regarding this experience. More

by hartman.scott Verified Customer Verified Customer

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Lunghammer's Dealership personnel are open, honest, accommodating, and gracious. I strongly recommend their services. accommodating, and gracious. I strongly recommend their services. More

by chainc Verified Customer Verified Customer

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I have leased several cars from your dealership and have always been taken care of in a professional way. We are now driving a 2024 Envision that we purchased, and have had it serviced twice. And was compl always been taken care of in a professional way. We are now driving a 2024 Envision that we purchased, and have had it serviced twice. And was completely satisfied . More

by POTTERWARD Verified Customer Verified Customer

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