Lisa Dunne | Page 22

Awsome service I love these people, they make you feel like family. they have the knowledge to help you describe what is wrong with your car, sometimes I just cant g I love these people, they make you feel like family. they have the knowledge to help you describe what is wrong with your car, sometimes I just cant get the words out. the techs and front desk folks just know how to make you feel better about a huge investment you have in a vehicle. I feel like I just dropped my child off at day care, knowing my baby is in great hands. More

by mjreardon3 Verified Customer Verified Customer

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Thanks Oil change was quick .. thanks for the great customer service .....we will always be customers of the dealership... see guys at the next oil change Oil change was quick .. thanks for the great customer service .....we will always be customers of the dealership... see guys at the next oil change More

by duckman2183 Verified Customer Verified Customer

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Couldn’t have been better Happy with every aspect of my experience. Couldn’t have been treated better by this team. Everyone went above and beyond to ensure my satisfaction. Happy with every aspect of my experience. Couldn’t have been treated better by this team. Everyone went above and beyond to ensure my satisfaction. Best dealership experience ever. More

by gmgraham3 Verified Customer Verified Customer

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Notification I never got a call when my car was ready. I dropped it off at 12 and called them around 4:00 to see if it was ready, which it was. I never got a call when my car was ready. I dropped it off at 12 and called them around 4:00 to see if it was ready, which it was. More

by lauras53191 Verified Customer Verified Customer

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great service and always friendly Lisa Dunne has been our service writer since be bought our Grand Cherokee and has always taken excellent care of our Jeep. Service has been excellent Lisa Dunne has been our service writer since be bought our Grand Cherokee and has always taken excellent care of our Jeep. Service has been excellent at Central. More

by wpolin Verified Customer Verified Customer

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Excellent Service Staff is friendly and does a good job of explaining the nature and cost of the work to be performed. Comfortable waiting area with food availabie for Staff is friendly and does a good job of explaining the nature and cost of the work to be performed. Comfortable waiting area with food availabie for purchase. More

by GRW617 Verified Customer Verified Customer

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Too much business & not enough capacity? Leadtime to schedule an oil change & tire rotation was 2 weeks? I learned on my last visit that waiting for the job to be done is not smart as I sa Leadtime to schedule an oil change & tire rotation was 2 weeks? I learned on my last visit that waiting for the job to be done is not smart as I sat there for 2 1/2 hours. This time I dropped the car off @ 7am and asked that it be ready by noon. At 11:30 I received a call that it was not going to be ready at noon, because of a parts delay on an open recall. Finally, at 1pm, my car was ready. I get the distinct feeling that the dealership's service department is simply overwhelmed with business and does not have the capacity to handle it all. All that said, the quality of the work is fine, when it actually got done. Paul Cardoza pcardoza@yahoo.com More

by pcardoza Verified Customer Verified Customer

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Service It takes a long time to get an appointment but the car was serviced well. It runs much better than when I brought it in. Lisa let me know what was goi It takes a long time to get an appointment but the car was serviced well. It runs much better than when I brought it in. Lisa let me know what was going on with my vehicle and when it would be ready. It was done when she promised. More

by mwaszak55 Verified Customer Verified Customer

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Lisa was very friendly and helpful Nice group of people went above and beyond to make the experience better! Would recommend to others needing service or sales. Even car rental needs Nice group of people went above and beyond to make the experience better! Would recommend to others needing service or sales. Even car rental needs More

by zanaswy Verified Customer Verified Customer

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Great service As always, I am greeted professionally and warmly by my service agent. Communication is very clear and I do feel that I am being looked after in an h As always, I am greeted professionally and warmly by my service agent. Communication is very clear and I do feel that I am being looked after in an honest way! Thank you for always taking the time to get the information I request. More

by marla4 Verified Customer Verified Customer

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