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Lionel Garcia

Overview Reviews (2)

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Lionel Garcia

General Manager

Norm Reeves Subaru Superstore Rockwall

1501 E I-30
Rockwall, TX 75087

What is your favorite aspect of Subaru? - I appreciate Subaru's focus on safety, families and community. Those values fit how I believe a dealership should take care of people. What makes you stand out to others? - I am approachable and involved. I want customers to feel comfortable reaching out to me and know I'll listen, follow through, and help resolve their concerns. Why do you love working for Norm Reeves? - I enjoy getting to know our customers and building a team they can count on. I look forward to earning their trust and becoming the dealership they recommend to family and friends. What are your hobbies and interests? - I enjoy spending time with my family and supporting my two sons in their interests. Wresting and Track/Cross-country have been a big part of our family's life for years. Family details: My Wife and I have been married for 21 years. We have 2 sons and Im proud of the young men they're becoming.

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Overview Reviews (2)

Dealership Experience

11 mos

2 Reviews of Lionel Garcia

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May 07, 2026

Dealership Rating

Employee Rating

Purchase was quick with people who knew what they were doing, all very friendly with no pressure to buy added things. Actually, sale started with my treatment when getting my previous Subaru serviced. A g doing, all very friendly with no pressure to buy added things. Actually, sale started with my treatment when getting my previous Subaru serviced. A great dealership. More

by richardnmx

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Devon Hale, Romy Susunaga

May 08, 2026 -

Norm Reeves Subaru Superstore Rockwall responded

Your experience was calm and comfortable, like a day at the spa. All you were missing was a massage chair and some cucumber slices over the eyes. The fact that it all started with a good service experience on your previous Subaru makes this even better. Appreciate you sharing this, Richard!

February 08, 2026

Dealership Rating

Employee Rating

Ayed at Norm Reeves Subaru in Rockwall is hands-down one of the best people I’ve ever worked with. He was incredibly compassionate, honest, friendly, and easy-going throughout the entire process. He made wh of the best people I’ve ever worked with. He was incredibly compassionate, honest, friendly, and easy-going throughout the entire process. He made what can be a stressful experience feel relaxed and positive. His transparency and kindness truly stood out, and I never once felt pressured. If you’re looking for someone you can trust, Ayed is your guy. I can’t recommend him enough. More

by DRudd

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ayed, Devlan

Feb 09, 2026 -

Norm Reeves Subaru Superstore Rockwall responded

Ayed knows when to point things out and when to let you glide. His transparency and calm approach kept things upright and enjoyable the whole way down, and he was there whenever questions popped up. Trust like that doesn’t happen by accident. We'll make sure he knows you appreciated his help.