Lexi Montero | Page 6
Service Advisor
Sands Chrysler Jeep Dodge RAM
501 N West End Blvd
Quakertown, PA 18951
184 Reviews
Write a Review184 Reviews of Lexi Montero
November 07, 2025
Every time I bring my truck to this RAM dealer, the service is never completed the first time. I always have to call to check on the job, and the truck ends up staying there much longer than they promi service is never completed the first time. I always have to call to check on the job, and the truck ends up staying there much longer than they promised. Most times, I have to bring it back two or three times for the same issue, or a new problem shows up right after they worked on it. It’s very frustrating and inconvenient. They really need to improve their service quality and communication. More
Other Employees Tagged: Amy Mansfield, Dave LaBar, Joe Morales, Crystal Connor , Karina Harmony, Ray McKnight
November 05, 2025
Truck was done when promised… for a simple over priced battery change. Arranged a ride and drove out of my way to pick up vehicle. Dealer initiated Electronic communication was useless. Will not be using battery change. Arranged a ride and drove out of my way to pick up vehicle. Dealer initiated Electronic communication was useless. Will not be using the dealer anymore. Tried to be loyal to dealership I purchased the truck through. More
Other Employees Tagged: Amy Mansfield , Karina Harmony, Ray McKnight
October 17, 2025
Everybody is professional and courteous. I waited for my truck and enjoyed looking at the new vehicles as well as talking to numerous employees. 5 stars ! I waited for my truck and enjoyed looking at the new vehicles as well as talking to numerous employees. 5 stars ! More
Other Employees Tagged: Joe Morales, Jim McBrearty , Dustin Balliet, Ray McKnight, all were good ( in case I missed anyone. )
October 12, 2025
My experience with this dealership was terrible. My battery was replace for the second time by this dealership and the dealership charged me for a new battery. First battery was during new car warra My battery was replace for the second time by this dealership and the dealership charged me for a new battery. First battery was during new car warrant (replaced may 25, 2023). Battery failed and I paid 700 for a new one that comes with a 3 year warranty. This is the 3rd battery since the car was built, w from your dealership. More
October 07, 2025
Had a great experience the staff was very friendly and courteous wasn't I would highly recommend this dealership to a friend or family member 😁 courteous wasn't I would highly recommend this dealership to a friend or family member 😁 More
Other Employees Tagged: Amy Mansfield, Jim Martine, Jim McBrearty , Dustin Balliet, Karina Harmony, Ray McKnight, Robert Vendetti
September 30, 2025
Poor communication. Told cars was ready to be picked up in 5 minutes. Came up an hour later and car was not ready, Service desk took no accountability and put the blame Told cars was ready to be picked up in 5 minutes. Came up an hour later and car was not ready, Service desk took no accountability and put the blame on the mechanic. More

