Lesia Morrison
Lesia Morrison at Crain Kia of Conway

Lesia Morrison | Page 6

Customer Relations Manager

Crain Kia of Conway

810 South Amity Road
Conway, AR 72032

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4.8
139 Reviews
4.8

139 Reviews

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139 Reviews of Lesia Morrison

November 14, 2023

Dealership Rating
Employee Rating

They are always welcoming and courteous to not only myself but when I have my children with me too! More

by molly Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gilmore, Marketing Team, Micah Rhodes , Jeremiah!

Nov 14, 2023

Crain Kia of Conway responded

Thank You Molly for the #5 Star Review! We love having you and your family choose our Service Department! You are part of our Crain KIA of Conway Family! Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

November 10, 2023

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it was good, i got what was need done to my car and i got it back cleaner only downfall it took 2 hours More

by madelynbelleriley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marketing Team , Christopher Tye

November 03, 2023

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All the staff at the dealership were friendly and knowledgeable. The lounge area was clean and comfortable. I have and will continue to advise my friends to check out your dealership. More

by hdhuffines
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Gilmore, Marketing Team

October 31, 2023

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A+ experience. Service after the sale also. It’s like he’s a personal friend now. This was my first time buying a new car. More

by blevinsneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Gilmore, Patrick Martin, Quinn Owens, Maleek Dotson, Rusty Russell, Micah Rhodes , Nathan Lusinger, Andrew Peck, Brandon Roberts, A+Hunter

October 25, 2023

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Will not return and I bought 2 cars from here. She lets the service department do what they please More

by DRUFUSCONWAY
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Service Department Manager very poor got my car fixed by someone else,

Oct 25, 2023

Crain Kia of Conway responded

Mr. Rufus I spoke with you on 10-10-23 regarding you bringing your car into our Service Department with a Blow & Go installed. We allowed you to pull your vehicle into our Shop so no one else would drive your vehicle to set off the alarm on your Blow & Go. Your vehicle sat in our Shop in the same place during your entire Service Visit. Also, you advised us that you had notified your Parole Officer that you would be having your car worked on before you came into our Service Department. While in our Service Department we performed a Diagnostic, Oil Change and Tire Rotation. Your check engine light was on so we had to perform a diagnostic to see what codes it was throwing. The KIA Certified Mechanic put his foot on the brake pedal and it triggered your Blow & Go because it thought you were trying to bypass the Blow & Go. The Advisor came to get you from the waiting area but the warning went off before you could blow in it. We apologized for our Mechanic putting his foot on the brake, but this is something he does with every car he works on. Again, we apologize we were only trying to fix your car. Thanks, Lesia Morrison Customer Relations Manager

Oct 25, 2023

DRUFUSCONWAY responded

I don’t have a parole officer. I called Intoxcalot to report maintence on my car. Your Service Manager said if he had known he would not have done service on my car. You quoted me $1770 dollars to fix my car. I got it fixed for $300 dollars.

October 22, 2023

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Went vehicle shopping and Maleek did a great job showing me what was available for what I could afford. The financial team took time to explain everything I needed to know. Maleek took me thru the whole dea More

by BUSDRIVER74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maleek Dotson

October 19, 2023

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Employee Rating

Exceĺente atencion. Inmediatamente me atendieron con buena vocacion y calidad de Servicio. Ambiente de oficina agradable con todas las comodidades para los clientes. More

by RENIERLINARES
Service Price Transparency
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Recommend Dealer
Yes

October 18, 2023

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Crain kia service is always wonderful . Everyone is very knowledgeable and treats me like family. More

by DDOVER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Martin, Quinn Owens, Maleek Dotson, Rusty Russell, Micah Rhodes , Nathan Lusinger, Andrew Peck, Brandon Roberts, Christopher Tye

October 17, 2023

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Employee Rating

I really had a great experience with my salesman and associates and would recommend other people to use this dealer ship More

by hurtingdeer55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marketing Team, Quinn Owens , Hayden salesman

October 17, 2023

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Employee Rating

Everyone honestly was so helpful and friendly! From the receptionist, other sales people we encountered, our salesmen, finance, etc. I was truly on the fence about a KIA but Andrew and Rusty sha More

by jenniwilson2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quinn Owens, Rusty Russell , Andrew Peck

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