Leonard Buzzelle | Page 5

Recently I leased a CR-V. The professional and knowledgeable service I received from Sales Associate Fred Draves, Finance Manager Tony Smebak, and Sales Manager Leonard Buzzel The professional and knowledgeable service I received from Sales Associate Fred Draves, Finance Manager Tony Smebak, and Sales Manager Leonard Buzzelle was exceptional. As a longtime customer, I will continue to go to Hopkins Honda for unparalleled sales and service. More

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Just picked up my new HRV and had the best purchasing experience, and part of that was due to Bonnie Pipkorn! She made the process super easy and fun. Matt, in finance, was also super nice and didn’t not experience, and part of that was due to Bonnie Pipkorn! She made the process super easy and fun. Matt, in finance, was also super nice and didn’t not pressure us to add anything we didn’t want. Everyone we worked with was very helpful. Great experience More

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Sales associate, Temi and sales manager Leonard are a great team. They modeled professionalism, and made us feel that we were valued customers.t The car buying experience exceeded expectations. We look f great team. They modeled professionalism, and made us feel that we were valued customers.t The car buying experience exceeded expectations. We look forward to buying our next car with their assistance, again. More

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We had a wonderful experience at Luther Hopkins Honda! Everyone we met including Janet, Jihan and Leonard all took great care of us and helped us get the '23 Honda CRV we were looking for. From ordering, Everyone we met including Janet, Jihan and Leonard all took great care of us and helped us get the '23 Honda CRV we were looking for. From ordering, keeping us in the loop, to the final details, we were more than satisfied and would highly recommend any of our family and friends to choose their vehicle at Luther Hopkins Honda. More

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This is a long story - started with the sales person not responding after my $1,000 deposit was placed. Then our credit information was "lost" - turns out the info was not lost but the dealer could not look responding after my $1,000 deposit was placed. Then our credit information was "lost" - turns out the info was not lost but the dealer could not look up the data even with the reference number sent to us by American Honda Finance and given to them. Then we set a delivery date, sold our current car - like gone out of my garage, then Honda issued a stop sale / delivery order so we needed to delay delivery due over a week due to a faulty cable installed at the factory. At pick up, the body trim was not attached in some places and attached poorly and most others. Hopkins Honda issued “we owe” at the time of ourchase. Then Hopkins Honda called and told me they have no idea why I was coming in or what time. When I went in for my “We Owe” the folks at Hopkins Honda were NOT happy to see me. Long story but it ended up they replace two missing from the factory clips but told me, after looking at two used Passports, one heavily used, that the trim on my 100 mile Passport was within “Honda Spec”. The same tech tried to tell me the rear passenger side door was supposed to be misaligned as it is engineered that way for less wind noise… xx! The driver side door was flush. He then went and got some tools and proceeded to whack my 100 mile Passport with a hammer in the customer drop off area to align the door. I was then yelled at by yet another service advisor that I needed to move my car… I didn't park it there YOU did. The “we owe” team simply walked away from me without another word. No - hey we should try getting the proper clips and reinstall the faulty trim… nope. Nothing. I get calls from the service department looking to respond to my American Honda Survey… I call them right back and leave VM messages. I have never heard back from anyone. I asked for a contact person within American Honda - I was told they would get me a name… they have not. Avoid Hopkins Honda. Take your money somewhere else. More

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They were attentive and provided information about their cars and Leonard was great to work with and his staff was great also. Temi was kind and caring and very passionate about his job and keeping us infor cars and Leonard was great to work with and his staff was great also. Temi was kind and caring and very passionate about his job and keeping us informed. He did not push us and we felt no pressure- but he made sure ALL of our questions were answered. More

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I went in to assess my lease end options. I was fully expecting that I would be buying out my current car due to costs. But Fred and Ryan made me a great offer on my trade and I ended up dr I was fully expecting that I would be buying out my current car due to costs. But Fred and Ryan made me a great offer on my trade and I ended up driving off in a new vehicle that day. More

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Great staff, easy to work with. They accommodated my needs and respected my time. I've purchased 2 vehicles from this dealership and will be back in the future. They accommodated my needs and respected my time. I've purchased 2 vehicles from this dealership and will be back in the future. More

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Gavin Leaver helped me with my recent purchase. He was awesome and got me just what I wanted at the price I asked for. That's why I've been buying cars here a Luther Hopkins Honda for 29 straight He was awesome and got me just what I wanted at the price I asked for. That's why I've been buying cars here a Luther Hopkins Honda for 29 straight years. Many more to come. More

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Everyone was very friendly, I got helped right away, and everything went smoothly. I just felt like they did a thorough job explaining everything and made sure all my questions were answered everything went smoothly. I just felt like they did a thorough job explaining everything and made sure all my questions were answered More

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