Leon Cannon | Page 26

Customer Satisfaction Really is a Priority I visited Sunshine Kia for the first time on 5/9/18 to look at a particular vehicle on their lot. After several hours with Leon Cannon - who was ext I visited Sunshine Kia for the first time on 5/9/18 to look at a particular vehicle on their lot. After several hours with Leon Cannon - who was extremely pleasant, easy-going and knowledgeable - he and I agreed on a price and made arrangements for me to pick up the vehicle the next day. When the time came, however, there was a considerable amount of miscommunication and disconnect regarding the price. I was extremely frustrated and upset at how things were handled during and after the process, and decided not to make the purchase after all. A few days later, I received a phone call from the general manager, Melvin Abreu, who was in Orlando on vacation with his family. He promised to assess the situation when he got back in town and rectify the situation. After several back and forth attempts, he remained diligent and steadfast in keeping his word to ensure the misunderstanding was cleared up and resolved to my satisfaction. Not only did he correct the situation, he went above and beyond to make sure I was happy with the vehicle. Leon drove 30 minutes to deliver the car to me, and Melvin turned what was an extremely negative and frustrating experience into a very positive one. His customer service skills, professionalism and determination to ensure his customers are 100% satisfied are traits extremely rare in the auto dealership industry these days. The man’s obstinacy and persistence is impressive, after being told "no" several times!! I give credit where credit is due, and Leon and Melvin both deserve credit for turning around an extremely poor car-buying experience into a satisfactory one. Thank you, Melvin and Leon. More

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A Very Happy Customer! I was there with my daughter who owns a Kia and was getting it serviced. We were looking at vehicles. I asked the Sales Person Leon Cannon about the I was there with my daughter who owns a Kia and was getting it serviced. We were looking at vehicles. I asked the Sales Person Leon Cannon about the Kia Sorrento and he answered all my questions . The whole process was a great experience! Everyone was nice and helpful. I highly recommend this dealership. They were sweet to my little granddaughter and gave her crayons and a coloring book. She was a happy too! More

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first car! Even though it took about 5 hours, we were treated so kindly. They did everything possible to get me to buy the car, even compromising with me. I left Even though it took about 5 hours, we were treated so kindly. They did everything possible to get me to buy the car, even compromising with me. I left satisfied with my new car. More

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Attitude All the employees had a great attitude, especially Leon Cannon who even went and picked up my car and drove it back to the dealership. Great overall e All the employees had a great attitude, especially Leon Cannon who even went and picked up my car and drove it back to the dealership. Great overall experience. More

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Great Service Great Staff, very courteous and very willing to assist in any way to complete a purchase. I also noticed that they seemed to treat all their clients v Great Staff, very courteous and very willing to assist in any way to complete a purchase. I also noticed that they seemed to treat all their clients very professionally even though it was a very busy day and there was a fair amount of waiting. I definitely recommend this dealership. More

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Excellent Leon is breathtaking he's patience and well knowledgeable of every car on the lot. I love that he didn't sugar coat anything or want just trying to ma Leon is breathtaking he's patience and well knowledgeable of every car on the lot. I love that he didn't sugar coat anything or want just trying to make sale he made sure whatever vehicle I wanted that's what I was going to leave with. He went over and beyond to make sure all the qualifications I expected was met all the way down to the car payment in which was comfortable for me he answered all my questions no matter what. I definitely appreciated the excellent service he provided and continue to provide 2 weeks later it was my pleasure.... More

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Over the Top! Definitely went over the top with handling the whole deal! Give them a try! After visiting other dealerships you will see the difference right away! R Definitely went over the top with handling the whole deal! Give them a try! After visiting other dealerships you will see the difference right away! RS More

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Excellent Service Starting from Cherris, Leon, General Sales Manager, General Manager and the Finance group all made it possible for the purchase.. THANK YOU, Keep up t Starting from Cherris, Leon, General Sales Manager, General Manager and the Finance group all made it possible for the purchase.. THANK YOU, Keep up the great job .. EXCELLENT, AMAZING, CUSTOMER SERVICE.. WE ARE REALLY HAPPY WITH OUR NEW CAR, and the Price we got. More

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Best Ever Leon Cannon went above & beyond to help me & my husband get our Sorento. Nothing but great things to say about sunshine kia. If your ever in the marke Leon Cannon went above & beyond to help me & my husband get our Sorento. Nothing but great things to say about sunshine kia. If your ever in the market, most definitely go see him!! More

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AMAZING EXPERIENCE What an experience. We came in just to check since we have an older car that's giving us problems we decided to see our options. Our AMAZING sales per What an experience. We came in just to check since we have an older car that's giving us problems we decided to see our options. Our AMAZING sales person was Leon Cannon oh wow wow made the process clear gave us some suggestions and let me tell you I'm a tough cookie we played good and bad cop and they did not let us leave and we got what we wanted a lease at MY price range and they took the old car...... summary of my experience it was excellent service, very attentive, clear on the details and knows his stuff. Leon even took me to meet everyone in the service department (no one has ever gone the extra mile before). For the best car hunting experience I highly recommend Leon Cannon he’s truly AWESOME! and Dairon the finance person awesome too. More

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