Lawrence Frazier | Page 8

They were amazing, none pushy, quick. They were also super courteous and very easy to get a good vehicle price from. Can't wait to get our teens vehicles from them. They were also super courteous and very easy to get a good vehicle price from. Can't wait to get our teens vehicles from them. More

by Swanny Verified Customer Verified Customer

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Lawrence was awesome and super helpful. He made the process very seamless and not intimidating. He made the process very seamless and not intimidating. More

by sarahseo Verified Customer Verified Customer

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I was very pleased: everyone was polite, everything was clean, the shuttle was on time. Overall great experience. clean, the shuttle was on time. Overall great experience. More

by S.NELSON6-1 Verified Customer Verified Customer

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They were friendly and had a no pressure sales approach. They also did not uncharged popular cars like other dealerships are They also did not uncharged popular cars like other dealerships are More

by gr8waz Verified Customer Verified Customer

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Randy was great start to finish. He was patient and ensured we received the best deal He was patient and ensured we received the best deal More

by akemalamar24 Verified Customer Verified Customer

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Devon was a knowledgeable salesman and very helpful in the buying process. I highly recommend him and JBA! the buying process. I highly recommend him and JBA! More

by Nmcgowen1 Verified Customer Verified Customer

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I bought a brand new 2024 Telluride in Feb. I was convinced into buying the extended warranty protection plan. Now to be fair to them, they willingly cancelled it too when requested by me. But I was convinced into buying the extended warranty protection plan. Now to be fair to them, they willingly cancelled it too when requested by me. But their pitch was strong so I ened up buying it again from them. In Apr, my car is at 1694 miles. I have had the need to be at the service center for 5 times now. None of the time I was provided a rental car as was a part of the extended protection plan. All i was offered was a shuttle ride to and from the service center to my work. Last time my engine light was on. They suggested to leave the car at dealership or take it home and bring again once they had the part. Again, i was refused a rental car. Luckily they managed to get the part same day from somewhere and i took my car delivery. But the experience of new car has been very unpleasant. I honestly felt, i was refused the rental service because maybe i was not American’ enough for them to receive the service. I wanted to cuss and be mad, but maybe I still have that immigrant mentality and just was calm and patient with them, terrified that they won’t fix the car completely if i showed any aggression. I just hope dealership takes some action after this review and treat all their customers equally and nicely. More

by PRITesh Verified Customer Verified Customer

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