Laurie Beauchemin | Page 14

Excellent Customer Service Everyone I have dealt with is friendly, polite, accommodating. They always let you know what to expect next. Laurie Beauchemin was thorough in explain Everyone I have dealt with is friendly, polite, accommodating. They always let you know what to expect next. Laurie Beauchemin was thorough in explaining what services would be provided, how long it would take, how much it would cost and then reviewed the findings with me when work was complete. From check in to pay out, Ira Lexus of Manchester staff is exceptional. And the freshly baked cookies are a lovely treat. More

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Oil Change First time dealing with Laurie. Very pleasant and helpful experience. Didn’t plan for a loaner, but Laurie provided me one quickly so my air bag rec First time dealing with Laurie. Very pleasant and helpful experience. Didn’t plan for a loaner, but Laurie provided me one quickly so my air bag recall could be done while car was in for routine service. No complaints! More

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Service Laurie was wonderful to work with. Couldn't ask for a better service experience. Very professional group. I would recommend IRA to anyone, Be far t Laurie was wonderful to work with. Couldn't ask for a better service experience. Very professional group. I would recommend IRA to anyone, Be far the best. More

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Great service The service people are very professional and pleasant to work with. They are on top of keeping your vehicle running smoothly. They sit down with you a The service people are very professional and pleasant to work with. They are on top of keeping your vehicle running smoothly. They sit down with you and explain everything in detail what has been done and what needs to be done in the future. Its good working with the same service person all the time, it makes you feel they know you and your car. More

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if your Lexus needs service this is where you want it done! Soup to nuts great service. Laurie was wonderful to work with. The service area is a great place to hang out and wait. My car was in for an inspect Soup to nuts great service. Laurie was wonderful to work with. The service area is a great place to hang out and wait. My car was in for an inspection only, but I was told the oil change would be up in 100 miles, so they were happy to accommodate me and save me a trip in another 2 weeks. More

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Great Service Service department is always helpful and efficient. Laurie is always very professional and friendly. Reviews all previous service work as well as wh Service department is always helpful and efficient. Laurie is always very professional and friendly. Reviews all previous service work as well as what may be needed this time to ensure it runs properly. She states what needs to be done and if it can wait till next time so I never feel pressured. More

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great experience Laurie Beauchemin I have been dealing with Laurie since 2007 she is always very professional and helpful a true asset to Lexus Bedford. Barry Chase is a very speci I have been dealing with Laurie since 2007 she is always very professional and helpful a true asset to Lexus Bedford. Barry Chase is a very special person always makes me feel welcome and takes care of little details that save me time . It is truly a pleasure dealing with both of these individuals. More

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Pleasant experience My experience was great! Laurie,Barry and Kevin always are friendly and accommodating! A loaner car was provided, heated up, and ready to go! Done! My experience was great! Laurie,Barry and Kevin always are friendly and accommodating! A loaner car was provided, heated up, and ready to go! Done! More

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Great Experience as always with Laurie! I have been coming to Ira Lexus since my first Lexus purchase in 2012 and Laurie has been my rep since that time. We have since bought another Lexus a I have been coming to Ira Lexus since my first Lexus purchase in 2012 and Laurie has been my rep since that time. We have since bought another Lexus and will continue to come for service . More

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Replace brakes The entire experience was very good. We enjoyed the loaner NX200. Smaller than our RX 350 but very responsive. Laurie ,once again , provided except The entire experience was very good. We enjoyed the loaner NX200. Smaller than our RX 350 but very responsive. Laurie ,once again , provided exceptional service. More

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