Laura Mullinax
Laura Mullinax at Landers Chrysler Dodge Jeep Ram

Laura Mullinax | Page 4

Customer Relations Manager

Landers Chrysler Dodge Jeep Ram

401 Colonel Glenn Plaza Loop
Little Rock, AR 72210

Contact Me
not yet
rated
77 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

Languages Spoken

English English

not yet
rated

77 Reviews

Write a Review

77 Reviews of Laura Mullinax

January 09, 2021

Dealership Rating
Employee Rating

Just kinda lost for words at this point to comment here.but not happy about my problem at all here. Dont feel I'm being treated fair or proper about the major matter or major to me anyways. More

by clarkmisty2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Heather

Jan 11, 2021

Landers Chrysler Dodge Jeep Ram responded

We're disappointed to hear how you feel. We'd like to learn more about your situation so we can find the right solution for you. Please be on the lookout for a private message concerning your contact information. Thank you.

January 01, 2021

Dealership Rating
Employee Rating

Repeatedly misdiagnosed the problem and made unnecessary repairs. You kept my truck for a total of 92 days. After misdiagnosing the problem three times and charging my warrant for the cost of the unnecessar More

by alvinnelson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Brent Jones

Jan 04, 2021

Landers Chrysler Dodge Jeep Ram responded

Alvin, We're very concerned to hear about your experience with our service center. It is unusual that we were unable to diagnose your issue and we'd like to look into this further so we can make it right for you. Please expect a call from a member of our team soon. Thank you.

Jan 04, 2021

alvinnelson responded

If you treat other customers as you treated me. I pray that you are sued and held responsible and accountable for all damages that you caused your customers.

December 21, 2020

Dealership Rating
Employee Rating

We had questions and some issues after the purchase. Laura got right on it and took care of it. She did a good job. L More

by David C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Landers Chrysler Dodge Jeep Ram responded

Laura is awesome and we're so lucky to have her on our team! We're so glad that she could help you out. See you next time!

December 11, 2020

Dealership Rating
Employee Rating

Very great customer service through and through Emil Pritchett Sales Manager helped out with picking the correct vehicle, very wide variety of different cars for everyone , used vehicles with not a lot More

by CRYSTALUHUGHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivan Figueroa, Adrian Jones, Coral Smith , Billy Ashlock, Charles Cox, Noel Dominguez, Angela Freeman, Brent Jones, Jim Milam, Emil Pritchett Sales Manager, Dilibe Umerah Sales associate, Ray Smith Jr. Sales associate

Jan 13, 2021

Landers Chrysler Dodge Jeep Ram responded

Thanks, Crystal! We hope you enjoy your purchase and we look forward to seeing you again next time.

September 05, 2020

Dealership Rating
Employee Rating

Very, very awesome and friendly staff , explained and understanding of whats going on with your vehicle. Very clean and disinfected environment. Great selection of new and used vehicles. More

by CRYSTALUHUGHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivan Figueroa, Coral Smith , Paige Baird, Roger Cook, Charles Cox, Mike Crow, Brent Jones, Jim Milam, Emil Pritchett, Bob Cozatt, Marsha Benson , Renita koch, Malcolm Crook

Sep 09, 2020

Landers Chrysler Dodge Jeep Ram responded

Thanks for the kind review, Crystal! We appreciate your business!

August 15, 2020

Dealership Rating
Employee Rating

Winston was a great person to work with! He was very easy to talk to. I told him exactly what I wanted, and he got me and even better rate than I expected! I 100% recommend him to anyone looking to buy a new More

by jericho_franklin
Recommend Dealer
Yes

Other Employees Tagged: Winston Marshall, Chris Simms

Aug 17, 2020

Landers Chrysler Dodge Jeep Ram responded

Jericho, Winston is awesome! We're glad to hear that he could help you out! Thanks for the kind review, and we look forward to seeing you again in the future!

August 08, 2020

Dealership Rating
Employee Rating

I think customer service makes for great business..as a company its not there..i would not refer any one there. I have purchased to vehicles there..don't feel appreciated.. Laura is awesome though. More

by lildarlingmartin10
Recommend Dealer
No
Aug 14, 2020

Landers Chrysler Dodge Jeep Ram responded

lildarlingmartin10, We're disappointed to hear how you feel. We always strive to provide excellent customer service no matter when or if a customer purchased a vehicle from us. We'd like to speak with you more about your experience so we can improve and make this right. Please expect a private message regarding your contact information. Thank you.

August 05, 2020

Dealership Rating
Employee Rating

Quick response to concerns. Our overall experience was great! People there were friendly and addressed any and all issues we had completely. I feel very confident that should we More

by MJBARNES54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Ashlock

Aug 12, 2020

Landers Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave a review! We're glad to hear how you feel about your experience. Enjoy your purchase!

July 28, 2020

Dealership Rating
Employee Rating

Zack Allen, delve at Customer Service, people oriented....make sure they have reached all aspects to assist someone in purchasing a vehicle...I LOVE THEM! More

by 4IAMNOTMYHAIR
Recommend Dealer
Yes

Other Employees Tagged: Ivan Figueroa , Zack Allen, not listed

Jul 30, 2020

Landers Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave a review! Zack is wonderful and we're so glad that he could help you out. Congratulations on your purchase!

July 21, 2020

Dealership Rating
Employee Rating

This dealership is horrible. They make you wait around all day to test drive. The salesmen don’t know about the cars or just bare minimum. And they sell vehicles with known manufacturer issues because the More

by PAYTUCK
Recommend Dealer
No

Other Employees Tagged: Devin Dendy

Jul 23, 2020

Landers Chrysler Dodge Jeep Ram responded

PAYTUCK, We're disappointed to hear how you feel. We always strive to make the car shopping experience quick, stress-free and enjoyable. Additionally, we aren't in the business of selling vehicles with known issues. The safety and comfort of our customers is our first priority, and we hope we can prove this to you. Please expect a private message from us regarding your contact information so we can speak with you more. Thank you.

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