Launi Kopa | Page 76
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
778 Reviews
Write a Review778 Reviews of Launi Kopa
September 14, 2018
Outstanding Customer Service i had an issue with my Santa fe not shifting correctly. I made an appointment and I walked in I was greated Hello Mr DeAntonio here are the keys for y i had an issue with my Santa fe not shifting correctly. I made an appointment and I walked in I was greated Hello Mr DeAntonio here are the keys for your free rental are right here I signed and gave my insurance information and I was out. Brandon called with updates and I returned again welcomed and i was given my paper work signed and Mike brought my car around for me helped me move the items from rental to my car. He also explained to me what they did and wished me a good day and i was off. Service is TOP NOTCH. THANK YOU More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick, Mike,Samantha
September 14, 2018
Great customer service providdd by all Excellent service provided by all the dealership is very easy to work with and very accommodating I wish the car purchasing activities were less t Excellent service provided by all the dealership is very easy to work with and very accommodating I wish the car purchasing activities were less time consuming More
Other Employees Tagged: Greg Bertholf, Michael Pace , Adam Altvater, Mike Hayes, Brandon Ogrodnick
September 13, 2018
Great service! Kudos to Launi who went beyond helping me service Department took extra steps to get my frame on correctly and explained it to me. Had a minor set back with a part, but all went well and smoot service Department took extra steps to get my frame on correctly and explained it to me. Had a minor set back with a part, but all went well and smoothly. More
Other Employees Tagged: Pete Buselli , Felipe was great!
September 12, 2018
Hyundai Service Had service and everything was professional and smooth. The front desk staff were impressive and the amount of time it took for the service was short Had service and everything was professional and smooth. The front desk staff were impressive and the amount of time it took for the service was short. More
September 12, 2018
oil change always a pleasure but takes a little long. waiting area is clean and always refreshments and snacks. Who could ask for anything else for an oil chan always a pleasure but takes a little long. waiting area is clean and always refreshments and snacks. Who could ask for anything else for an oil change More
September 11, 2018
super service, super people Can't say enough about this service team...from the department manager, Adam, through the service staff, especially Launi, there's always a smile an Can't say enough about this service team...from the department manager, Adam, through the service staff, especially Launi, there's always a smile and quality service...I've been having my cars serviced there since my first purchase in 2007 and am currently on my 5th vehicle bought from Dickson City Hyundai. I recently purchased a Kia, and did so only after I confirmed that I'd still be able to have it serviced there and in the end the vehicle I bought was found and delivered by the General Sales Manager @ Dickson Hyundai, who has a great understanding of what it takes to develops and maintains customer loyalty. Thanks guys, you rock! More
Other Employees Tagged: Adam Altvater, Raymond McGarry
September 05, 2018
Quick and friendly Oil changes got done quick and the team was very friendly and easy to speak to. They are always able to fit me in almost anytime I need service. Oil changes got done quick and the team was very friendly and easy to speak to. They are always able to fit me in almost anytime I need service. More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick, Fernanda Santos
September 03, 2018
Recall service My vehicle was in for. Inspection and routine service. The technician observed metal shavings in the oil. Since this was part of a recall, a new engin My vehicle was in for. Inspection and routine service. The technician observed metal shavings in the oil. Since this was part of a recall, a new engine was required. Launch promptly informed me and explained the process. All details were handled efficiently. More
August 29, 2018
Excellent service department The work was done professionally and very quick. We got in on time. The service advisor did a Great job. Everyone was great. I would definitely recomm The work was done professionally and very quick. We got in on time. The service advisor did a Great job. Everyone was great. I would definitely recommend the service department. Thank you Everett Jester More

